Cancel Contracts

greggpb

Expert Member
Joined
Apr 22, 2005
Messages
1,818
Reaction score
0
Location
Cape Town
I wanted to know if it is possible to convert from a contract phone to a prepaid one and still keep you number ?
 
Indeed it is, usually you just need to send them an email
And if it is with Autopage they will send you a SMS confirmation the next day, then when you phone them up 3 weeks later they say that they have not received your email, you log some queries, get a confirmation, then next month they still keep you on contract. You phone them back, they say they are cancelling it and you later learn nothing has been done. 78 days later, you write bitter posts about them.

Send them (whoever) an email...
 
And if it is with Autopage they will send you a SMS confirmation the next day, then when you phone them up 3 weeks later they say that they have not received your email, you log some queries, get a confirmation, then next month they still keep you on contract. You phone them back, they say they are cancelling it and you later learn nothing has been done. 78 days later, you write bitter posts about them.

Send them (whoever) an email...

Seems to be the norm with all SP's. Had the same problem with Nashua mobile.
 
Top
Sign up to the MyBroadband newsletter
X