Cancel flight ... refund?

Candystore

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Is there any class of Kulula flight where refunds are offered if the flight is canceled by the passenger?

I cannot stay in Umdloti because the accommodation was affected by the recent floods. I do not want to rebook because I need to be there in that location on that date. Since it is not possible any longer, am I entitled to a refund if I cancel the flight?
 
Not refund but the "pack and go" and "fully loaded" options allow you flight changes.
 
Good luck with any refund from Kulula :rolleyes: We had to cancel a trip this last December due to a medical emergency with our son and Kulula would only give my wife a 'voucher' which she then had to fight to use and get proper value out of it.
 
Unfortunately you are unlikely to get a refund from the airline in this situation.

The good news is that your travel insurance should pay out.
 
Do a provisional change of the tickets with Kulula to a later date - you can always change the date again to the actual date that you eventually decide to travel - at a minimal cost.


Also claim from the travel insurance on the credit card you used to pay for the tickets - phone the number on the back of your card
 
It's clear when you book. If you choose a refund option, your ticket will be more expensive.
 
Unfortunately you are unlikely to get a refund from the airline in this situation.

The good news is that your travel insurance should pay out.
The credit card company says that the airline where I booked the ticket, must refund me if I am unable to use the ticket and want a refund .... so, I guess not! :(
 
The credit card company says that the airline where I booked the ticket, must refund me if I am unable to use the ticket and want a refund .... so, I guess not! :(
Did you buy the cheapest ticket? Its clear when you buy you cannot get a refund even the most expensive its just free date changes.
 
The credit card company says that the airline where I booked the ticket, must refund me if I am unable to use the ticket and want a refund .... so, I guess not! :(
They further mentioned that paying with a credit card for domestic flights does not provide any flight insurance.
 
The credit card company says that the airline where I booked the ticket, must refund me if I am unable to use the ticket and want a refund .... so, I guess not! :(
From my understanding Credit Card companies only provide travel insurance for international flights.

Travel insurance should be an additional expense taken from a travel agent or travel insurer. I know Kulula offers Travel Insurance, but I do not know whether that cover trip cancellation due to an issue with accommodation.

Most cc dont give local travel insurance and its unlikely that it was taken out

Yeah, I never said from the credit card company.
 
From my understanding Credit Card companies only provide travel insurance for international flights.

Travel insurance should be an additional expense taken from a travel agent or travel insurer. I know Kulula offers Travel Insurance, but I do not know whether that cover trip cancellation due to an issue with accommodation.



Yeah, I never said from the credit card company.
Actually im referring to automatically applying.

When booking international flights many CC grant automatic basic travel insurance
 
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