Cancelled Telkom Line With Afrihost

[jamacouve]

Hi Guys,

So I cancelled my line with Afrihsot and they have the ref that they have transferred it back to Telkom.

Telkom says the only way to cancel their line is through this online portal

https://apps.telkom.co.za/iam/user/myprofile

However, when it asks me to select an account I dont see mine.

Anyone done this recently ?

 

[SarelSeemonster]

Have a look at http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2.PDF

IIRC you can also phone 10210 (Billing) and ask for a cancellation form to be emailed to you if you can't find the option online.

 

[SarelSeemonster]

Also, if your account doesn't appear you should see an option to link it. For me I could do this at https://selfservice.telkom.co.za/digital/account/

Screenshot: https://imgur.com/a/ut0jqsU

Hope this helps.

 

[jamacouve]

Thank you sir