Cancelling 3 Rain sim cards

[ronnie_94]

Hi guys, I need to cancel 3 Rain sim cards as they are not being utilized due to covid-19.

How would I go by cancelling them and reactivating them again once we open our business?

 

[backstreetboy]

Ask rain_mobile on here to switch them to pay as you go.

 

[Jet-Fighter7700]

website, login to your account,
click cancel

profit?

 

[ronnie_94]

Ask rain_mobile on here to switch them to pay as you go.

Thanks will give that a try.

 

[rain_mobile]

website, login to your account,
click cancel

profit?

Hi ronnie_94

Please note if you follow this you are going to completely cancel these sim cards, if you have the R479 on those sims please PM me your email address so that i can put your card on the Pay as you use and when you need it you will be able to just activate the deal.

If you have the R250 deal you can deactivate the unlimited off peak

 

[MirageF1]

Also remember , according to Rain website and process I went through 2 weeks ago they only become deactivated at beginning of next bill cycle.

Why not immediately I ask?!! @rain_mobile

 

[Azbubu]

Hi ronnie_94

Please note if you follow this you are going to completely cancel these sim cards, if you have the R479 on those sims please PM me your email address so that i can put your card on the Pay as you use and when you need it you will be able to just activate the deal.

If you have the R250 deal you can deactivate the unlimited off peak

With the R250 you can deactivate and reactivate as you wish online?

 

[ronnie_94]

Hi ronnie_94

Please note if you follow this you are going to completely cancel these sim cards, if you have the R479 on those sims please PM me your email address so that i can put your card on the Pay as you use and when you need it you will be able to just activate the deal.

If you have the R250 deal you can deactivate the unlimited off peak

I have sent a pm with a question.

 

[rezabz]

With the R250 you can deactivate and reactivate as you wish online?

@rain_mobile, also does the deactivation come into immediate effect?
I am waiting for my fibre install and will need to deactivate my rain R250 off peak as soon as my fibre is up and running.

 

[rain_mobile]

@rain_mobile, also does the deactivation come into immediate effect?
I am waiting for my fibre install and will need to deactivate my rain R250 off peak as soon as my fibre is up and running.

Hi , no it will be scheduled for the 1st of August if you deactivate this month

 

[rezabz]

Hi , no it will be scheduled for the 1st of August if you deactivate this month

This month - before what date to avoid been debited come 01August?

 

[sudzdogg]

Hi ronnie_94

Please note if you follow this you are going to completely cancel these sim cards, if you have the R479 on those sims please PM me your email address so that i can put your card on the Pay as you use and when you need it you will be able to just activate the deal.

If you have the R250 deal you can deactivate the unlimited off peak

Hi

Please explain how to deactivate the unlimited off peak as it does not show up on my dashboard

Thanks

 

[rain_mobile]

This month - before what date to avoid been debited come 01August?

Hi , since we bill in arrears you can deactivate the sim now , it will take effect on the first of August which you will then get billed for the month of July on the first of August.

 

[rain_mobile]

Hi

Please explain how to deactivate the unlimited off peak as it does not show up on my dashboard

Thanks

Hi , if you log into your dashboard and then click on manage, under unlimited off peak it should say deactivate, if you still do not see it please PM me your email address linked to your rain account.

 

[rezabz]

Hi , since we bill in arrears you can deactivate the sim now , it will take effect on the first of August which you will then get billed for the month of July on the first of August.

Cool, thanks.

 

[rain_mobile]

Not a problem at all

 

[mmaluleke]

Hello @rain_mobile
I have ordered my R479 sim and have not recieved any communication in more than 5 working days. I am also unable to track my order, so if you could please help me.

 

[duduonthedaily]

Hi @rain_mobile

I NEED my sim card PUK NUMBER ASAP. Its blocked and I have work to do.

 

[rain_mobile]

HI @mmaluleke and @duduonthedaily

if you have not already , could i as you to please DM me your email address linked to your rain account

 

[duduonthedaily]

HI @mmaluleke and @duduonthedaily

if you have not already , could i as you to please DM me your email address linked to your rain account

HI @mmaluleke and @duduonthedaily

if you have not already , could i as you to please DM me your email address linked to your rain account

My email address is:
[email protected]