Cancelling with cybersmart

[CLOUDE9.STRIFE]

Hi guys if i were too cancel with them right( like today or tomorrow), are they going to bill me say the 1st of november or what?
Clarification before i go onto a new ISP.( unsure about that monthly calender notice)
Thanx

 

[FreddyB]

You have to give a full months notice, so if you give notice today your stuck with them till end of November

 

[CLOUDE9.STRIFE]

Daam! I was hoping not too.
So in terms of billing they would bill me for the begining of 1st of november correct?
Just unsure about that.

 

[Lukcydog]

Yes, you pay in advance for the month. So you will pay for November as well. Advice, they will offer you their better package (ie business uncapped if you are on home uncapped) for the same price you are paying your existing package. Don't do it, just tell them their service is rubbish and move on. I moved to Afrihost this month and I haven't looked back since, my uncapped runs full line speed in the evening, not CS rubbish throttle the crap out of you all the time...

 

[CLOUDE9.STRIFE]

Thank you , but I'm actually capped with 15gigs have that night rider service.
I too experienced bad speeds like I was being throttled on a capped account was really pathetic service.
I too was looking @ afrihost. Had a trial account with mweb during those troubled times with Cybersmart. Saying there's a problem with line. ℓ☺ℓ I received full speeds with mweb during that time. But yeah I see now afrihost moved there network. So its between those two when I change ISP.