Cannot send emails

L

leonb

Senior Member
Joined
Feb 2, 2005
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Location
Durbanville
My 8520 worked perfectly untill about a week ago. I still receive all emails, but cannot send any. The menu does not give an send option, only "save draft". I resend the service books and got the sms saying than teh blackberry is registered on the network.

Any ideas. Thanks
 
Advanced Options - Host Routing Table,delete the items there,hard restart the phone and see if that helps
 
Hmm if you can't delete re-register them. On the Home screen or in a folder, click the Options icon. Click Advanced Options > Host Routing Table. Press the BB key > Register Now. Then resend your service books
 
OK, problem persists. Service books was resend and cellc checked everything on their side - all services active and working (everthing els works - bbm, sms, mms, etc.)

Something else I picked up:
When trying to add email addresses in "to" field, it does not bring up any contacts in my contact list as I start typing a name. Even stranger, I can reply to an email - the email gets send.

Is it maybe something else? Can it be related to the "cantacts list" not being called up, because when I reply the contact is already their (the reply email address)?

Is there a way to reset the phone to factory default - i.e. like the day I took it out of the box?
 
Options -> Security Options -> General Settings -> Click menu -> Select Wipe Handheld

Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factoy settings.
 
Zarathustra said:
Options -> Security Options -> General Settings -> Click menu -> Select Wipe Handheld

Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factoy settings.
Click to expand...

Before I do this, anything else to try and fix problem?
 
I know that you said that it was all working until a week ago, but perhaps try doing a software upgrade through Blackberry Desktop. I've solved many problems using this as a solution...
 
Meh seen it happen,first time service books and host routing table had to be redone,restoring a working backup of the phone finally fixed it when it happened the 2nd time
 
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