Can't browse

[TelkomUseless]

Hi all

Has anyone experienced ADSL problems this weekend? Since Friday night, my router shows connected, but I can't browse/ping any website.

I phoned WebAfrica, but they couldn't sort it out. Told me to phone Telkom. Yea.. well, 2 hours later no answer from their "support" center (I'm not surprised.)

I'm in the Wonderboom South Pretoria Area.

 

[lexor]

Nothing wrong in Durbanville,Cape Town

 

[wamariet]

Hi TelkomUseless

If you don't mind, you can pm me your webafrica client code, and I can make sure that the problem is not on our side and let you know, and if it in fact does, I can get one of our adsl support staff to get you sorted

 

[TelkomUseless]

Hi TelkomUseless

If you don't mind, you can pm me your webafrica client code, and I can make sure that the problem is not on our side and let you know, and if it in fact does, I can get one of our adsl support staff to get you sorted

PM sent.

Thanks!

 

[TelkomUseless]

any info?

 

[TelkomUseless]

Ok.. fixed my problem. I had to hard-reset my Router. Voila.

 

[bokka1]

Ok.. fixed my problem. I had to hard-reset my Router. Voila.

I have the same problem.

Do you mean hard reset to actually switch the router on and off or reset to factory defaults.

Thanks

 

[TelkomUseless]

I have the same problem.

Do you mean hard reset to actually switch the router on and off or reset to factory defaults.

Thanks

I hard reset, like hold the reset switch for 10 seconds , back to factory defaults.


And Top marks for Web Africa.

I just got a phone call, asking if my problem has been fixed. Top marks for WA.