CAN'T LOAD NEW DATA BUNDLES ON MTN CONTRACT- PLS HELP MTN REP

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purejimcn

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Hi guys, I did a search but couldn't find any similar threads but I'm really sorry if there is a thread and I happened to miss it.

So my problem has been trying to load the new bundles, more specifically the 75mb bundle for my phone. I called mtnsp about a month ago to load the bundles and they said they can't load the new bundles yet and suggested the old bundles to me so I said I'd call back nest month (which is this month). So I called again yesterday and they still can't load the bundles:mad:

As far as I know these new bundles have been out for a while now, and if they cannot load it onto my contract how different is it from not having such options? I can't use *141*6# because I'm on contract so that sucks even more to think prepaid customers get to use these new bundles...

Does anyone know a way around this for a contract subscriber? or can the MTN Rep try sort this out for us- the contract subscribers? Any help would be appreciated guys :)
 
do not waste you breathe .....

Useless - launch products but do not have the infrastructure to activate the service on certain class of contracts....unbelievable, but that is what EMPTYNESS does
 
if mtnsp says they can't load it,there is no one who can do it for,mtn realised the new 75mb bundle made the 100mb bundle valueless,you get the same rate as the 75mb...my advice!get a prepaid sim,its much more convenient than contract sim
 
I already have a dedicated sim for data from vodacom, just need a small bundle for emails etc on my phone for convenience so getting another sim wouldnt help... mtn really sucks but unfortunately their contracts always give better phones so it keeps me there...

by the way the 75mb is 65c a meg compared to the 100mb bundle which is 80c a meg, and the customer service person kept suggesting the 100mb option to me...
 
Hi

PM the number you are having issue with as well as some contact details and Ill try to assist you.

Regards
DD
 
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