Can't make calls using Vodacom network ...

[hyperian]

A few people in my office are experiencing the same issue. I can receive sms' and data, but I can't receive or make voice calls. I can't even get through to 082 111. I try dial a number and after a short while it says 'connection error'.

Anyone else having this issue?

 

[charlie_82]

I've had similar problems as well. Two of us use Vodacom in my home and neither was able to make or receive calls.
I would dial a number and then nothing - no error nothing. It would appear to be connecting but there is no ringing sound. After trying for quite a while, we eventually got through and then got disconnected. Another 5/10 minutes of dialling and redialling before getting through.

Anyone tried to call us would immediately go to voicemail.

I was able to connect to my voicemail though. I'm not sure if it's because it was unaffected or it was just one of those intermittent windows that I was lucky enough to connect.

Also found I was able to dial and connect through to a cousin who uses vodacom but unable to dial the other vodacom phone in the house... strange

 

[CyraxHB]

I've been having problems since thursday. We had a power failure for a few hours in sundowner in randburg, since then either I get no signal at all or full signal but no calls can be made or received.

I emailed customercare and the claimed they would look into it.

I'm new to joburg but this is just ridiculous. I get better cell service on my folks farm 20km from the nearest tower.

 

[mofyah]

I get very low to no signal for at least half of a day Vodacom support told me to switch off my phone and take out the battery then try again. Of course that works but should I do that for every time I need to make a phone call?