Can't migrate my Telkom line

slvR

Expert Member
Joined
Jan 10, 2014
Messages
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Hi all,

Odd problem I'm facing, I have asked my ISP to move my Telkom line to them, they replied saying that my line was with another ISP and that I need to contact Telkom to get it moved back; problem is, I pay Telkom for the line, unbundled.

Who exactly do I speak to at Telkom to get this sorted? I have PM'd TelkomZA and I am awaiting a response.

Anyone have this experience before?
Any input would be appreciated.

Thanks

EDIT: I check on the web portal, my line shows as "Fixed Line Residential, ECDSL"
 
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