Cape Town ADSL latency issues

Z

zll

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Anyone in the Claremont/Kenilworth area with massive ping problems? Thought it was VOX so switched to my Afrihost account and same story. 200 ms locally and 300 ms to UK.
 
zolly said:
Anyone in the Claremont/Kenilworth area with massive ping problems? Thought it was VOX so switched to my Afrihost account and same story. 200 ms locally and 300 ms to UK.
Click to expand...

PE the same.

Been like this for over a week. Something is properly borked.

The struggle is real.
 
Me too. Also been about a week.
Rondebosch ADSL with Telkom Internet as ISP.
 
Anyone else still suffering from this ?

Both my VOX and WA accounts have been intermittently crawling.

Netflix usually maxes out at 4k resolution around 11-15mbps, now down to max of 4mbps and 1080p.

Was like this on Friday afternoon, then fine on Friday evening.

Same story Saturday and today so time is not "congestion hour".

My Pingplotter says everything is fine into and out of Cape Town so I'm leaning towards a problem on the international breakout leg, assuming VOX and WA share the same backbone provider on that leg.

Kodi streaming also affected, but local is fine.
 
thewusman said:
Anyone else still suffering from this ?

Both my VOX and WA accounts have been intermittently crawling.

Netflix usually maxes out at 4k resolution around 11-15mbps, now down to max of 4mbps and 1080p.

Was like this on Friday afternoon, then fine on Friday evening.

Same story Saturday and today so time is not "congestion hour".

My Pingplotter says everything is fine into and out of Cape Town so I'm leaning towards a problem on the international breakout leg, assuming VOX and WA share the same backbone provider on that leg.

Kodi streaming also affected, but local is fine.
Click to expand...

Major issues here as well, also Rondebosch. Getting ping spikes to around 500ms in games, phoned Telkom earlier to reset my port, seemed to help in the short term but now its totally borked again :/ Been this way for the last few days now - on a 10mb line.

EDIT: Mweb is my ISP, but same result on Axxess
 
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zolly said:
Anyone in the Claremont/Kenilworth area with massive ping problems? Thought it was VOX so switched to my Afrihost account and same story. 200 ms locally and 300 ms to UK.
Click to expand...
Same here on WA and IS
 
thewusman said:
Thought I was going mad.

Guess we are not alone.

I hope somewhere someone is monitoring this clustertruck unfold and trying to fix it.
Click to expand...
I won't hold my breath.
[MENTION=259983]mybb[/MENTION] why don't you do an actual article and use investigative journalism
 
Also having horrendous performance through Vox in Wynberg.

Get intermittent ping spikes and packet loss (up to 1k+ connecting to European servers).
 
Could you all ping bras.afrihost.com as well as ping speedtest.cpt.mweb.co.za and something international like vienna.at? It just shows where the latency is introduced.
 
Johnatan56 said:
Could you all ping bras.afrihost.com as well as ping speedtest.cpt.mweb.co.za and something international like vienna.at? It just shows where the latency is introduced.
Click to expand...

unknown.jpg

This is what I captured on Pingplotter when I was having issues. The issue looked to be in the local hops.
 
Johnatan56 said:
Your own router is dropping 20% of the packets?
Click to expand...

Been checking this to see if it is a router issue - however, it seems when I ping just my router I get no packet loss. I think the packet loss is happening on the second hop, which would be ISP - as ISP servers refuse pings it just seems to be allocated to somewhere between the two valid pings.

http://mweb.speedtestcustom.com/result/4ba1c6b0-8f27-11e8-b791-872f0f2c60b8

Getting big jitter on Cape Town speed test.
 
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I have the same issue on both my Vox and Telkom accounts. Reset ports but the issue remains.
 
Nemanjas Bullet said:
Been checking this to see if it is a router issue - however, it seems when I ping just my router I get no packet loss. I think the packet loss is happening on the second hop, which would be ISP - as ISP servers refuse pings it just seems to be allocated to somewhere between the two valid pings.

http://mweb.speedtestcustom.com/result/4ba1c6b0-8f27-11e8-b791-872f0f2c60b8

Getting big jitter on Cape Town speed test.
Click to expand...

ping bras.afrihost.com while pinging your router as well.

bras.afrihost.com is the exchange.

But that ping is happening at the router according to that graph. Do be sure to check that nothing is uploading at that time as well (some automated back-up running on someone's phone?), on ADSL if anything uploads at ~90%+ of upload, your download will die/have dropped packets.
 
Latency still terrible this evening. Sites timing out. Can barely log into gaming accounts, let alone play.
 
D.B.Cooper said:
Latency still terrible this evening. Sites timing out. Can barely log into gaming accounts, let alone play.
Click to expand...

Was fine earlier now ****ed again.

Important conference call with the US now and I’ll be resorting to LTE.

Screw this.
 
Johnatan56 said:
ping bras.afrihost.com while pinging your router as well.

bras.afrihost.com is the exchange.

But that ping is happening at the router according to that graph. Do be sure to check that nothing is uploading at that time as well (some automated back-up running on someone's phone?), on ADSL if anything uploads at ~90%+ of upload, your download will die/have dropped packets.
Click to expand...

Router Ping
Router.jpg

bras.afrihost.com Ping

bras.afrihost.jpg

The two are concurrent, which should mean this isn't a router issue I think?
 
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