Capitec app

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My daughter is overseas, she only have a capitec account. She got another phone and is struggling to register the app on the new phone. Her sim card is here, Capitec do send a funny sms to the sim when she want to register. Capitec say she should get an email to register, but does not. She were suppose to be here right now, but because of corona she cannot be. I am planning to go to a branch and let them talk to her via whatt'sapp etc. Any advise please. She cannot get a bank account there as the company need to supply something which she need and seems to be a problem.
 
She could call the international contact number listed here and get her email address verified.
Once her email address has been verified on the Capitec system, she will be able to not only download but also activate any Capitec app installations from that moment onwards without having to visit a branch.
More info can be found here.
 
She could call the international contact number listed here and get her email address verified.
Once her email address has been verified on the Capitec system, she will be able to not only download but also activate any Capitec app installations from that moment onwards without having to visit a branch.
More info can be found here.
She did email them, but no reply. But thank you. She will phone them
 
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