Capitec Fraud Incident

[diekeyser]

Hello

Just a heads-up.

Had a incident this morning where the following account: VOCAL Fort Lee NJUS send through 4 transactions without me ever doing business with them.

 

[upup]

My daughter had something similar, some Apple deal, R5300. How are you handling your case. Please supply feedback.

 

[NarrowBandFtw]

so ... err ... have you reported it to Capitec?

card transactions are usually fairly easy to dispute with your bank as the rules favour the cardholder

 

[supersunbird]

So normal credit card fraud?

Better title would thus be Capitec Credit Card Fraud.

 

[backstreetboy]

Lol I agree MyBB. I agree.

 

[sl0m0_za]

Hello

Just a heads-up.

Had a incident this morning where the following account: VOCAL Fort Lee NJUS send through 4 transactions without me ever doing business with them. View attachment 945350

Just had exactly the same happen to me, same ref - only difference is they kept going until my balance was below R160. So I just lost over R1000. Capitec said they cannot recover the money and it will cost me R160 per transaction to reverse as it is international !!!!! Capitec has just lost a customer.

 

[backstreetboy]

Just had exactly the same happen to me, same ref - only difference is they kept going until my balance was below R160. So I just lost over R1000. Capitec said they cannot recover the money and it will cost me R160 per transaction to reverse as it is international !!!!! Capitec has just lost a customer.

Lol just do a chargeback.

 

[supersunbird]

Just had exactly the same happen to me, same ref - only difference is they kept going until my balance was below R160. So I just lost over R1000. Capitec said they cannot recover the money and it will cost me R160 per transaction to reverse as it is international !!!!! Capitec has just lost a customer.

You must have spoken to 1 incompetent employee, try again.

 

[sl0m0_za]

Lol just do a chargeback.

A chargeback ? Not available on a Debit card as far as I know.

 

[backstreetboy]

A chargeback ?

Chargeback - Wikipedia

en.wikipedia.org

 

[sl0m0_za]

According to Capitec, the transactions are on hold, but they cannot reverse them because it 'might be legitimate".......I told them they had just lost a customer.

 

[diekeyser]

Well here is the weird part. i got an invoice from Vocal and then replied to them to say what the hell?
to there credit they did reply to say my email is not on there system and they are working with their online payment portal (https://stripe.com) to find out how this happend. Just note that my invoice is for $5 and i had 3 R163 debit's go off. total amount of debit's where 4 with the last one being the $5 one. from Capitec side they were great stoped my card immediately and it is under investigation with them. also have a reference number from them.

 

[Crimson & Blue]

Hello

Just a heads-up.

Had a incident this morning where the following account: VOCAL Fort Lee NJUS send through 4 transactions without me ever doing business with them. View attachment 945350

This company:

https://www.linkedin.com/company/vocal/

Vocal

Vocal is a platform for supporting, discovering and rewarding creators.

vocal.media

Vocal, based in Ft Lee, New Jersey, US
I'd say your card has been compromised.

 

[The_Ogre]

The benifit of me always being broke is this never happens with me

 

[diekeyser]

This company:

https://www.linkedin.com/company/vocal/

Vocal, based in Ft Lee, New Jersey, US
I'd say your card has been compromised.

jip nes jy daar sê. Capitec guy told me to make my online purchase limit 0 and then set it in the app when needed.

 

[Crimson & Blue]

Well here is the weird part. i got an invoice from Vocal and then replied to them to say what the hell? View attachment 946920
to there credit they did reply to say my email is not on there system and they are working with their online payment portal (https://stripe.com) to find out how this happend. Just note that my invoice is for $5 and i had 3 R163 debit's go off. total amount of debit's where 4 with the last one being the $5 one. from Capitec side they were great stoped my card immediately and it is under investigation with them. also have a reference number from them.

Those small amounts are suspicious... could be test transactions.

 

[Crimson & Blue]

jip nes jy daar sê. Capitec guy told me to make my online purchase limit 0 and then set it in the app when needed.

I hope they told you to replace your card too!

 

[diekeyser]

I hope they told you to replace your card too!

Jip 70 bokke later....

 

[WeakQuinisha]

Well what was the hair loss tip you received? Worth $5 ? Asking for a friend.

 

[diekeyser]

Well what was the hair loss tip you received? Worth $5 ? Asking for a friend.

Don't eat pineapple with your pizza....