Capitec SMS notifications not working?

rodga

Honorary Master
Joined
May 9, 2007
Messages
11,060
Hi

I made a few transfers yesterday but still haven't received any sms notifications.
Anyone else have the same problem?

Usually it goes comes through almost immediately, but I still haven't received anything.
Even recieved a notification from the bank I transfered to that the money is in, but nothing from capitec since the 26th July actually.
 

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
I got my SMS notification instantly when I paid my rent yesterday.

Perhaps it is below your threshold for the notification to kick in. My minimum amount is R500 before they send me a notificatioln
 

rodga

Honorary Master
Joined
May 9, 2007
Messages
11,060
I got my SMS notification instantly when I paid my rent yesterday.

Perhaps it is below your threshold for the notification to kick in. My minimum amount is R500 before they send me a notificatioln
also paid my rent and other big stuff as well
my min is R100 lol

gonna give them a call and see whats up
 

googoodoll

Executive Member
Joined
Jul 23, 2013
Messages
6,543
Perhaps it is below your threshold for the notification to kick in
Mine is R100 so maybe just check yours rodga.
Haven't had any problems with SMS notifications myself.
 

ant_man

Expert Member
Joined
May 2, 2012
Messages
1,684
I got my SMS notification instantly when I paid my rent yesterday.

Perhaps it is below your threshold for the notification to kick in. My minimum amount is R500 before they send me a notificatioln

Only The Big Spenders set the limit at R500 :p

I tried to change mine to R20, but it will only allow R100
That is the joys for the kids knowing your pin.
 

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
Only The Big Spenders set the limit at R500 :p

I tried to change mine to R20, but it will only allow R100
That is the joys for the kids knowing your pin.

hahaha. I swop my card for everything ... so did not want a SMS for every little thing I buy. :D
 

rodga

Honorary Master
Joined
May 9, 2007
Messages
11,060
ok seems to be working fine now
must have been a reception problem then
 

Other Pineapple Smurf

Honorary Master
Joined
Jun 21, 2008
Messages
14,593
Hi

I made a few transfers yesterday but still haven't received any sms notifications.
Anyone else have the same problem?

Usually it goes comes through almost immediately, but I still haven't received anything.
Even recieved a notification from the bank I transfered to that the money is in, but nothing from capitec since the 26th July actually.

What phone do you have?

Some phones smart phones lock up the if they do not have 3G / 2G coverage and this can causes SMS's not to be received on the device as they often share the same hardware for 3G/2G and SMSs.

I've had this problem many times before where I was working in Somerset West and the local tower would drop its 3G signal altogether, making the phone I was using to test SMS services useless.

Sometimes you need to make an outgoing call or do a full power cycle to unblock it.
 

rodga

Honorary Master
Joined
May 9, 2007
Messages
11,060
What phone do you have?

Some phones smart phones lock up the if they do not have 3G / 2G coverage and this can causes SMS's not to be received on the device as they often share the same hardware for 3G/2G and SMSs.

I've had this problem many times before where I was working in Somerset West and the local tower would drop its 3G signal altogether, making the phone I was using to test SMS services useless.

Sometimes you need to make an outgoing call or do a full power cycle to unblock it.

lg p970
sounds like that could have been the problem
 
Top