Capped, 7.7984GB in one day...apparently!

[Hyperion]

Copy of a letter I sent to Telkom:

To whom it may concern,

My account, user name telkomdsl****@telkomsa.net has been capped, incorrectly.
The ADSL's line telephone number is (011)*********.

Having checked the usage graphs on your website, the usage graph reflects that I have downloaded 7.7984GB on the 19th of April.
Mathematically speaking, with a maximum download speed of 50KB/sec (which the service rarely exceeds), the maximum one can download is 3Mb/min, which equates to 180Mb/Hour, which further equates to 4.32GB/day.

Therefore, mathematically, a maximum of 4.32GB can be downloaded daily, running at a constant 50KB/sec (which NEVER happens!).

Thus, I find it hard to believe that my usage graph reflects that I have downloaded 7.7984GB in one day, because it is mathematically impossible given the capacity of the ADSL line. To have downloaded this much in one day, I would have required a speed of 89,7KBPS, which is impossible.
Either someone has been using my username on another line, or you have a technical problem on your side.

I expect this matter to be resolved promptly.

Regards,
********

 

[TheProven]

Have you changed the password on your router if you are using a Marconi ?

 

[antowan]

Hi there,

Telkom has made a mistake on my account before and gave me a full months bandwidth back... I could prove it though.

Please make sure you change the router PASSWORD and I supposed a friendly mail to [email protected] would not hurt. be friendly unless they turn nasty...

[]

Good luck
Ant

He who does not understand the value of war at the right time, cannot comprehend the value of life at any time - Anonymous

 

[Hyperion]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TheProven</i>
<br />Have you changed the password on your router if you are using a Marconi ?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

I am using the Telkom USB ADSL modem. No router.

 

[TheRoDent]

It is mathematically <b>completely possibly</b> to have a total transfer of 7Gb per day.

REMEMBER... You have an OUTGOING connection TOO! And telkom counts the number of INCOMING, and OUTGOING bytes.


<center><h5><font color="red">Oo. MyWireless <s>Hacks</s> Tweaks & Tech Info.oO </font id="red"></h5><h6>Have you checked the fawking FAQ?</h6></center>

 

[SYN]

6739200 KB or 6.73 Gig assuming constant 52K/s down and 26K/s up.
I cant see anybody actualy getting close to that in 24 hrs.