Capped and Cut off

[Jerry]

OK, after almost two years of experiencing this 'cap of death', I think I've got it figured:
- If you run out of your allocated bandwidth before the end of the month, you get your slow down to 64K, as you should.
- If you are almost out of bandwidth, and you purchase another gig, you are fine UNTIL you run out again. At that point the 'cap of death' hits you, and the only way to get any bandwidth going again, is to to purchase another gig.
This used to be a big bone of contention with me, but since the purchased bandwidth is now carried over it's not a problem anymore.

So my conclusion is that the bandwidth manager works fine if you haven't purchased any extra gigs, but it stops you in your tracks if you have purchased more gigs and then run out of bandwidth again.

You do get a 'sort of death by cap' if your signal is bad, hence them wanting to come out and do some tests. BUT YOU TRY AND EXPLAIN TO THEM THAT IF YOU RUN AT FULL SPEED AND THEN GET 'CAP OF DEATH' THAT THERE IS NO SIGNAL PROBLEM AND THAT THEY DON'T HAVE TO WASTE YOUR TIME OR THEIRS TO COME OUT......sheez!

Anyways, this has been explained to them ad nausium, so I just ended up upgrading from 3G to 6G to avoid the problem. I just got fed-up asking them for a 1G refund every month.

So if you get hit by the 'cap of death' again, just purchase another gig and your line AND SIGNAL [sic] will magically come back to life. You can then either keep it as a carry-over, or phone them to demand a refund for the forced purchase of an extra gig.

 

[Ekhaatvensters]

OK, after almost two years of experiencing this 'cap of death', I think I've got it figured:
- If you run out of your allocated bandwidth before the end of the month, you get your slow down to 64K, as you should.
- If you are almost out of bandwidth, and you purchase another gig, you are fine UNTIL you run out again. At that point the 'cap of death' hits you, and the only way to get any bandwidth going again, is to to purchase another gig.
This used to be a big bone of contention with me, but since the purchased bandwidth is now carried over it's not a problem anymore.

So my conclusion is that the bandwidth manager works fine if you haven't purchased any extra gigs, but it stops you in your tracks if you have purchased more gigs and then run out of bandwidth again.

You do get a 'sort of death by cap' if your signal is bad, hence them wanting to come out and do some tests. BUT YOU TRY AND EXPLAIN TO THEM THAT IF YOU RUN AT FULL SPEED AND THEN GET 'CAP OF DEATH' THAT THERE IS NO SIGNAL PROBLEM AND THAT THEY DON'T HAVE TO WASTE YOUR TIME OR THEIRS TO COME OUT......sheez!

Anyways, this has been explained to them ad nausium, so I just ended up upgrading from 3G to 6G to avoid the problem. I just got fed-up asking them for a 1G refund every month.

So if you get hit by the 'cap of death' again, just purchase another gig and your line AND SIGNAL [sic] will magically come back to life. You can then either keep it as a carry-over, or phone them to demand a refund for the forced purchase of an extra gig.

I dont know about your idea of it only happening to users who buy an extra gig. Infact myself and a friend have both had the death by cap and we NEVER buy extra gigs.
The problem was then sorted out perfectly when you buy another gig, and after you use that gig you can gt normal capped speds again, or atleast that was my and someone else's experience.

I also dont have signal problems once capped, and all the normal symptoms happened, and a gig sorted it out. So I did get DBC and never bought an extra gig.

 

[4nT1_8unNy]

Oh you should download as much as you can because when it happened to me i was uncapped for a looooong time, even after a gig.

 

[GreatBigMouth]

Oh you should download as much as you can because when it happened to me i was uncapped for a looooong time, even after a gig.

he cant download because apparently he is almost capped to death at the moment. that means he cant access any sites. in his case, the iburst site is still available.

 

[Ekhaatvensters]

Oh you should download as much as you can because when it happened to me i was uncapped for a looooong time, even after a gig.

w00t, ja happened to me too. That was the best month, uncapped 1mb.

btw, im gonna get me a 7600GT, so my PC will pwn yours, doesnt matter about your stupid 3800+, it'll still be better.
You can get a legend 7600GT for only 1400 from prophecy hey.. but im still gonna go seconf hand, not lus for thier shipping. And im gonna get your board this weekend.. R650.


btw GBM, he is talking about once you get it sorted out, it happened to both of us that after you got free from the DBC, either from buying a gig or a password change, then you are left uncapped for a extra week or so.

 

[Gatecrasher]

I got throttled, and it worked just fine.

But I couldn't stand the pace and bought another Gig.

Hurry up with the new packages, IBurst.