Car repairs & services rights.

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GuileX

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When taking your car in for repairs or service to a dealer. Are you allowed and have the right to be present when they are working on your vehicle?
 
GuileX said:
When taking your car in for repairs or service to a dealer. Are you allowed and have the right to be present when they are working on your vehicle?
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I think the workshop floor is generally off limits to customers but this is not law but rather the policy of the dealer.
 
No, you don't have the right. It's private property and the owner has the right to decide who is allowed to go where. Just like you get to decide that on your property.
 
Arthur said:
No, you don't have the right. It's private property and the owner has the right to decide who is allowed to go where. Just like you get to decide that on your property.
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You are correct, and the OP has the right to remove his vehicle and take it to somewhere else where they will allow him to watch.
 
All what the others said is true, but if you ask nicely you might be allowed to observe from a distance away from a workshop floor.
 
I suspect that there's an insurance aspect too. The workshop will have public liability insurance which specifies that no unauthorised people will be allowed in the workshop.

I've got in my car and driven off before when I was asked to leave the workshop. At that point there were about six of them arguing about where to drill holes in my car to fit the roof racks, and I decided I wasn't letting them touch it till I knew that they knew what they were doing. A rather bolshy foreman told me to leave. I told him that if they knew what they were doing I'd leave, but it was clear that they didn't. He insisted. So I walked past him, got in the car and drove off.

Borrowed a friend's car for that holiday instead.
 
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