semiautomatix
Honorary Master
Following on my complaints about Cartrack:
http://mybroadband.co.za/vb/showthread.php?t=151173&highlight=cartrack
I after all this, called Cartrack to cancel my contract. I was told to fax through my cancellation request, which I did. I was then told my fax was not received, so I faxed again. I later in the month received notice that my debit order had bounced, I called them up and faxed them a third time.
I have now, 3 months later just had a shouting match with the woman in the accounts department telling me they have received nothing! I have copies of all the fax transmissions as being acknowledged on their side. They've asked me to fax again.
I don't know how these people do business, I sure they are incapable of tying their own shoelaces in the morning. Add to that I couldn't get a hold of this woman (who I was told by Cartrack to contact) a month ago when I was once again informed about my debit order bouncing.
How do I tell these people to cancel my contract short of driving over there, walking into the MDs office and telling him to f**k off? They refuse to cancel my contract despite 2 phone calls and 3 faxes. Who do I need to contact to get rid of these people?
Just a warning peeps: never ever use Cartrack, I have never received such incompetent service and rude staff in my life before! There are much better alternatives.
http://mybroadband.co.za/vb/showthread.php?t=151173&highlight=cartrack
I after all this, called Cartrack to cancel my contract. I was told to fax through my cancellation request, which I did. I was then told my fax was not received, so I faxed again. I later in the month received notice that my debit order had bounced, I called them up and faxed them a third time.
I have now, 3 months later just had a shouting match with the woman in the accounts department telling me they have received nothing! I have copies of all the fax transmissions as being acknowledged on their side. They've asked me to fax again.
I don't know how these people do business, I sure they are incapable of tying their own shoelaces in the morning. Add to that I couldn't get a hold of this woman (who I was told by Cartrack to contact) a month ago when I was once again informed about my debit order bouncing.
How do I tell these people to cancel my contract short of driving over there, walking into the MDs office and telling him to f**k off? They refuse to cancel my contract despite 2 phone calls and 3 faxes. Who do I need to contact to get rid of these people?
Just a warning peeps: never ever use Cartrack, I have never received such incompetent service and rude staff in my life before! There are much better alternatives.
