Cell C contract minute carry over?

P

proze

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Howdy. Maybe someone here can help me. I took out a Cell C AllWeek100 contract in October. I was told unused minutes would carry over to the next month, but no further. Cool. no worries. My October minutes carried to November seemingly fine. But today I see I've lost my November unused minutes going into December. An awful call to Cell C customer service tells me they changed the rules and minutes no longer carry. Wtf? How can they change the rules under you after you've taken out a contract? Any experiences here? Thanks.
 
Sorry to reply to my own thread, but I've checked my statement for the first month and it clearly shows unused minutes being carried over. I've checked the Cell C FAQs on their website and it says unused minutes are carried over. Anyone recommend a course of action?
 
Already did, although I don't expect a response. Was more wondering if other Cell C customers had had similar experiences?
 
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