Cell C credit limit full of *****!!

Quentin Legend

Quentin Legend

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Hi guys,

How does Cell-C's credit rating system work?

So here's the story:

I finished studying (1 year Marketing Diploma - Oxford college) in March this year, moved to Pretoria and started working in April.

After which I opened an Edgars account & Cell-C month to month contract in May 2013, which I've paid every single month without skipping any payments.

Yesterday I go to Cell-C Kolonade to upgrade to a 24 month S4 contract (R384 per month), and the lady tells me my credit limit is now R300 Top Up Only.

I now work as a sales rep for Maxidor, and as you can imagine I am on my cell most of the day (Calls, emails, text messaging etc etc), constantly recharging with airtime is starting to be a real inconvenience.

Why the hell can't they up my limit that little bit extra? I've been a loyal customer for more than 4 months and I've never skipped a payment!
 
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You clearly not the legend your nickname indicates?
 
Quentin Legend said:
Hi guys,

How does Cell-C's credit rating system work?

So here's the story:

I finished studying (1 year Marketing Diploma - Oxford college) in March this year, moved to Pretoria and started working in April.

After which I opened an Edgars account & Cell-C month to month contract in May 2013, which I've paid every single month without skipping any payments.

Yesterday I go to Cell-C Kolonade to upgrade to a 24 month S4 contract (R384 per month), and the lady tells me my credit limit is now R300 Top Up Only.

I now work as a sales rep for Maxidor, and as you can imagine I am on my cell most of the day (Calls, emails, text messaging etc etc), constantly recharging with airtime is starting to be a real inconvenience.

Why the hell can't they up my limit that little bit extra? I've been a loyal customer for more than 4 months and I've never skipped a payment!
Click to expand...

Very short credit history, better luck in 1 year. So get the highest month-to-month Cell C for now without the phone (that R300).

Is this about calling a lot and loading airtime being a bother or wanting the S4? Wait till next year and get the S5.
 
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The_Librarian said:
I also had the same issue - eventually asked the CellC rep to assist.
Click to expand...

Did you manage to get the contract after contacting the Cell C rep? I'll PM him as well then.

supersunbird said:
Very short credit history, better luck in 1 year. So get the highest month-to-month Cell C for now without the phone (that R300).

Is this about calling a lot and loading airtime beign a bother or wanting the S4? Wait till next year and get the S5.
Click to expand...

Both.

This morning I had to call another client (it was urgent), but my airtime was depleted, tried to recharge using my FNB account but when I dialed the cellphone banking number it gave me an error "You don't have sufficient funds for this service", so I had to drive to the BP Garage to buy airtime.

And I'm planning on using the S4 as GPS, I prefer Google maps to my old Tom Tom.

PS: Yes, I know I can use the FNB app to buy airtime, but have you tried using the Blackberry version? It's horrible.
 
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Quentin Legend said:
PS: Yes, I know I can use the FNB app to buy airtime, but have you tried using the Blackberry version? It's horrible.
Click to expand...

The S4 doesn't run the Blackberry version of the FNB app :p

I I were you, I'd stick to prepaid. Use the app to conveniently buy airtime and data bundles.
 
Quentin Legend said:
Did you manage to get the contract after contacting the Cell C rep? I'll PM him as well then.



Both.

This morning I had to call another client (it was urgent), but my airtime was depleted, tried to recharge using my FNB account but when I dialed the cellphone banking number it gave me an error "You don't have sufficient funds for this service", so I had to drive to the BP Garage to buy airtime.

And I'm planning on using the S4 as GPS, I prefer Google maps to my old Tom Tom.

PS: Yes, I know I can use the FNB app to buy airtime, but have you tried using the Blackberry version? It's horrible.
Click to expand...


Next time use the following codes to recharge - *130*321#
 
Quentin Legend said:
've been a loyal customer for more than 4 months and I've never skipped a payment!
Click to expand...

Double WOW!!!!

Been a loyal Vodacom client with half a dozen contracts for over 7 years and monthly bill over R1K, never skipped a payment, yet the damn tossers still insisted on a stupid credit cheque for a R99 Top Up data contract a few months back.

I cannot believe it.

[/sarcasm off]

@OP just grow up, this is the real world now. 4 months means jack.
 
Viva said:
The S4 doesn't run the Blackberry version of the FNB app :p

I I were you, I'd stick to prepaid. Use the app to conveniently buy airtime and data bundles.
Click to expand...

Oh wow, is this how you are justifying your S4 now. And yes, I have an FNB account and the FNB app installed on my Blackberry.
 
Quentin Legend said:
Hi guys,

How does Cell-C's credit rating system work?

So here's the story:

I finished studying (1 year Marketing Diploma - Oxford college) in March this year, moved to Pretoria and started working in April.

After which I opened an Edgars account & Cell-C month to month contract in May 2013, which I've paid every single month without skipping any payments.

Yesterday I go to Cell-C Kolonade to upgrade to a 24 month S4 contract (R384 per month), and the lady tells me my credit limit is now R300 Top Up Only.

I now work as a sales rep for Maxidor, and as you can imagine I am on my cell most of the day (Calls, emails, text messaging etc etc), constantly recharging with airtime is starting to be a real inconvenience.

Why the hell can't they up my limit that little bit extra? I've been a loyal customer for more than 4 months and I've never skipped a payment!
Click to expand...
Yay, a whole 4 months and you been working in the work force for less of a year. Dude, you are giving yourself way too much credit :)
 
Quentin Legend said:
Upgrade done.

Phone will arrive within 3-7 working days.

Thank you Cell-C rep :)
Click to expand...
Congratulations, you have successfully dragged CellC's name through the mud due to your own immaturaty in understanding how the real world works
 
YingYang said:
Congratulations, you have successfully dragged CellC's name through the mud due to your own immaturaty in understanding how the real world works
Click to expand...

I promote them enough.

Switched 7 family members over to them already (Contracts).

I shouldn't be surprised at your reply, forums are always full trolls.
 
Quentin Legend said:
I promote them enough.

Switched 7 family members over to them already (Contracts).

I shouldn't be surprised at your reply, forums are always full trolls.
Click to expand...
Your OP is more of a troll post than that.

People take years to build good credit records and you expect 4 payments to make a difference? So much so that you get upset at CellC?

Patience is required. You have many years of life left don't rush past life just because you have toys you CAN throw out the cot.
 
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