Cell C Customer Care Unavailable

[WireFree]

I am unable to call some numbers from my ported in Cell C number. These numbers work from Cell C issued numbers.

I called 140 and pressed 9 and I get the message, "Sorry the system can't provide this service for you now."

If this is not resolved by the end of today I guess I will be porting out tomorrow.

WireFree

 

[Ecco]

Yeah i tried that too today, something is wrong on the call centre.

 

[RichardG]

Have you contacted the "Porting department" to make sure that the port processed on your number went through successful.

 

[WireFree]

Have you contacted the "Porting department" to make sure that the port processed on your number went through successful.

I've been on Cell C for at least 4 months. Everything was fine until last week Monday. Anyway, it looked like the problem got fixed on Tuesday. I tried the call centre again on Thursday and calls to the call centre were working. Looks like their cell centre had an outage on Monday.