CELL C in Port Elizabeth Broken!

[Chris Erodis]

Hey guys i see alot of you also have serious issues with Cell C and i must add that i am also really disspointed with the outcome of this service from Cell C. Its very slow in PE at the moment and the upload speeds are terrible!

regards

 

[tom110584]

sorry to hear that. my speeds here in durban are normal. do you think your tower is over-burdened (i.e. too many users)?

 

[LPR]

Hi Chris

PM me and we'll try to find out what is wrong and how we can sort it out. Best

Lars

 

[Chris Erodis]

Hi Guys,

Speeds were really good until the 2nd of Jan 2011, this day was the first time i started having disconnects and very slow upload speeds. Prior to this i was uploading at speeds of 2mbps and downloading @ 12mbps which was really great. I dont know what your have done wrong but its sure going downhill at the moment. Look i support your product but u need to start support your clients back in return.
The area i am in is Linton Grange/Westering Port Elizabeth.

Please help guys its getting too much now and i have spent alot of money on buying other modems to make it work properly

 

[kingdong]

It seems they have soft throttled uploading everywhere in SA to a trickle.

 

[Reiku_San]

dude im in ptn too and at the moment my cell c is horrifically slow
Actually been like this for a few weeks now but because of studies i havent had time to complain..
Xbox live is all but useless these days, infact i even have trouble logging onto the service lately.

I wonder what is causing it and if i should try find an inexpensive aerial :/

 

[Chris Erodis]

I have had PM's sent to me about Cell C wanting to help.... I have sent them mail in January about this issue and the reponse i only got end of Feb which in my eyes is very bad service.
Sometimes i think maybe this internet stuff is not meant for us all...maybe we need to teach the ISP's a lesson and not buy bandwidth for a year. Service is this country has gone for a ball of sh*t.

 

[IceQB]

Chris, CellC will help & sort out issues.
I have learned to be patient, its best that way else ill get a heart attack
Last 2 days have in fact been flying - 6-8mb/s download & 2mb/s upload speeds - woooooooooooosh!!!

 

[Chris Erodis]

Well I hope so! I have sent back the Black dongle 1820 in for repairs because it was just not stable and on its return from Cell C it was worse, i recieved a fault report saying that they have updated the firm ware on the device which was a real joke because little do they know that i have checked all the ins and outs on the device. I went over to vodacom and bought one of their modems and it works better than that 1820 after it came back. I decided to break the 1820 and dump it. I stil have slow internet and disconnects but not nearly as bad as the black unit.

That 1820 was amazing until jan 2011