A few months ago after I finished my studies and found a permanent job I decided to take out a contract for my mom since her cell had just broken. I thought it was the appropriate time for me to do something for her after all she done for me.
I took got her the Huawei P6 when with Cell C. The problem is for months now she cant use the device to make calls or go on the internet without the network disconnecting completely and will only reconnect with a reboot. She spends 95% of her time at home and unfortunately this is where the problems are experienced. I initially thought it was the device but family and friends on the same network experience the same issues.
I am not after money but is there a process where this people can reimburse a portion of the monthly payments i have made for something which you cannot use properly or even just come fix the problem I am done reporting and waiting on the technician now. Alternatively will they allow me to cancel the contract early without penalties.
I took got her the Huawei P6 when with Cell C. The problem is for months now she cant use the device to make calls or go on the internet without the network disconnecting completely and will only reconnect with a reboot. She spends 95% of her time at home and unfortunately this is where the problems are experienced. I initially thought it was the device but family and friends on the same network experience the same issues.
I am not after money but is there a process where this people can reimburse a portion of the monthly payments i have made for something which you cannot use properly or even just come fix the problem I am done reporting and waiting on the technician now. Alternatively will they allow me to cancel the contract early without penalties.
