@CellC - Centurion Connectivity Down

T

Tobi-5520

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@CellC - Please attend to connectivity in Centurion. Seems to be down since last night. Connects, but cannot browse. There have been other complaints as well in the same area. See the coverage sticky.:mad:
 
Tobi-5520 said:
@CellC - Please attend to connectivity in Centurion. Seems to be down since last night. Connects, but cannot browse. There have been other complaints as well in the same area. See the coverage sticky.:mad:
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Call 140 and report the problem, there's no choice to report a network fault, so press 9 for an operator.
 
I've done that twice since Friday. Got zero response. Emailed their onlinesupport twice (Saturday and this morning), no response.

They are utterly utterly useless.
 
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SDSmurf said:
I've done that twice since Friday. Got zero response. Emailed their onlinesupport twice (Saturday and this morning), no response.
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I at least got a reference number when I called in.
 
I see it is back where I stay in Centurion but not nearly as fast as it was prior to it going down
 
Sunninghill - modem can't register at all so no connection. Hopefully they sort it out soon as they just fixed my tower problems yesterday :(
 
Midrand down since 14:00 today.
Damn was whoosing along at 6 MBps, now if I'm lucky will connect edge.

Drove around with laptop and modem, only went cyan next to cell C shop, otherwise green everywhere else :(:mad::wtf::cry:
 
Absolutely no network in midrand. I am not sure if cell c know abt it.

Edit: lived666 you beat me with few seconds.

second edit: connected on hspa now. Look like the problem is fixed 2 minutes after the post.
 
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It will be great if Cell c rep can find out what has happened from afternoon till now in midrand towers.
 
Strange , I was in Midrand this afternoon as my office's are in corporate park north and mine worked fine.. they must really look into what changed and fix it.
 
sigh
just spent 35 minutes on hold with #140 only to eventually hear they are having service problems in certain areas and Midrand is one of them.

its sort of working now - black modem goes cyan but connection is up and down - the fast modem is connecting better, the white modem is cyan but no data transfer, still :mad::(:cry:

edit - I drove around midrand - not as far as corporate park, but around the k101, grand central, new road nothing, carlswarld (next to cell c shop) was fine, but then adega 5 minutes away, nothing - supper though at adega was flippen awesome :)
 
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Well I did some more testing now as my connection is not very stable on the E1820, works fine for 5 min and then just stops. I'm currently running the the cellc sim in my HTC Hero and the connection is super stable:wtf:
 
lived666 said:
sigh
just spent 35 minutes on hold with #140 only to eventually hear they are having service problems in certain areas and Midrand is one of them.

its sort of working now - black modem goes cyan but connection is up and down - the fast modem is connecting better, the white modem is cyan but no data transfer, still :mad::(:cry:

edit - I drove around midrand - not as far as corporate park, but around the k101, grand central, new road nothing, carlswarld (next to cell c shop) was fine, but then adega 5 minutes away, nothing - supper though at adega was flippen awesome :)
Click to expand...

Mine is on HSPA+ from 9:20 PM with out any problems. It is E1820. I am near police station.
 
I have the same problem in Randburg for the last WEEK! and now today in Midrand same issue! I can connect but there is like ZERO up/down link data transfer....VERY frustrating...
 
Well, my minor temper trantrum aside, looks to be working much better this morning. Hold thumbs their nonsense is over!
 
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