CellC Retention Department...only in name

T

torgo

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So I called the CellC retentions department. Have one of my 2 contracts expired and wanted to know what were my options, any deals for me to "retain" me etc. I don't spend much but up to R2000 a month.

So the response was the specials on offer on website and in store is all that they can offer! So what is the purpose of a retentions department!!!

Then I asked for a Iphone 6 64GB.....don't have
Iphone 6 16GB.....no stock........

Then I asked for the procedure to port (not that I don't know)....response - go to the provider you want to port to and requet a port...

Retain What! :confused: :confused: :confused: :confused: :D
 
Last edited:
That's awful for a retentions department. I know MTN for all their faults have/(or at least while I still had a contract) a functional retentions department which could structure any deal you wanted and offer sweeteners.
 
It was actually nice to be able to cancel the other day without drama.
 
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