Cellc SIM swap

[Prenisha Reddy]

Hi,

Please can someone help me!!!
My phone was stolen yesterday, I am battling to get a SIM swap done!!!

How ridiculous, security verification... Last 5 numbers dialled ,like how will I know those numbers of hand if it was on my phone that got stolen!?????

Please I need my old number back asap as I have all my contacts and emails linked to that specific number!!!


Help please CELLC!!!

 

[Dairyfarmer]

How ridiculous, security verification... Last 5 numbers dialled....

Have you ever heard of SIM swap fraud? Just goto a CellC store with you ID and get them to sort it out

Please I need my old number back asap as I have all my contacts and emails linked to that specific number!!!

????? If you had an Android device, most likely everything is in your Google account. Don't see how email and contacts are linked to a phone number.