- Joined
- Oct 23, 2014
- Messages
- 6,433
Ok, so the last few times I've needed my phones repaired, I've taken them into the nearest MTN service centre and received them back fixed, no problems (and no costs).
It always seems a bit touch and go for me though, because I've never actually seen the T&Cs for these repairs - does anybody know these?
I know that there are instances under which cellphone operators can refuse to repair contract cellphones (including water damage), but how does it work in practice?
I need to take my phone in for another repair, and I don't know whether MTN will contact me to offer me a quote for the repair if they feel it won't be covered under the warranty, or if they'd just reject it outright.
Admission: ok, this time it was my fault, I dropped it :'( Will MTN fix it because it's still under contract?
It always seems a bit touch and go for me though, because I've never actually seen the T&Cs for these repairs - does anybody know these?
I know that there are instances under which cellphone operators can refuse to repair contract cellphones (including water damage), but how does it work in practice?
I need to take my phone in for another repair, and I don't know whether MTN will contact me to offer me a quote for the repair if they feel it won't be covered under the warranty, or if they'd just reject it outright.
Admission: ok, this time it was my fault, I dropped it :'( Will MTN fix it because it's still under contract?