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Question of the Day: Do you bet on sports?
Centurion down 30/08/2005
- Thread starter BicPen
- Start date
minkukel
Expert Member
At 20:30 the UDT were still glaring at me with one big red eye and rfscan said basestation 10 is at -120
LandyMan
Honorary Master
ghostim said:
I got through to the helpdesk at 21:08 .. third time lucky
Answered within two minutes, told met that the tower will be up in an hour. Router log shows connection at 22:31 ... not too bad I reckonI've been one of the loyal Iburst supports and only had good things to say, but after the last two weeks it is changing VERY FAST in an opposite direction.
I stay in Centurion and was told to take my unit back because I do not have a signal, after I phoned them asking why I can not connect.
I told them I've been using it from three months already and still the answer was that they will credit me..... They did phone me back later and said the Centurion base station was down.
The other night the base station was down from about 16H00 to 22H30, are we getting compensated for the time we were not able to use the connection?
And the last thing, that really gets me
, when you are over the CAP (by about 120Mb), they scale you down to a service where you are not able to open even a local site, but what about last month when I lost my 500MB left on my account?? They are quick to throttle your service, but not quick on the helpdesk response......
I stay in Centurion and was told to take my unit back because I do not have a signal, after I phoned them asking why I can not connect.
I told them I've been using it from three months already and still the answer was that they will credit me..... They did phone me back later and said the Centurion base station was down.
The other night the base station was down from about 16H00 to 22H30, are we getting compensated for the time we were not able to use the connection?
And the last thing, that really gets me
, when you are over the CAP (by about 120Mb), they scale you down to a service where you are not able to open even a local site, but what about last month when I lost my 500MB left on my account?? They are quick to throttle your service, but not quick on the helpdesk response......