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Changing Fibre ISP
- Thread starter abudabi
- Start date
I would hope that there isn't. Why should it be any different than an ADSL ISP change?
Kind of sounds like the problem with ADSL where a line "owned" by the ISP and it becomes a hassle to move it to a different ISP.
Kind of sounds like the problem with ADSL where a line "owned" by the ISP and it becomes a hassle to move it to a different ISP.
Sinbad
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Vumatel charges R1k-ish for provisioning/configuration for each ISP change on a line.
So there is deffo one , but some ISPs may absorb it? Hmm.. interesting.
Wow. What a ripoff.
Sinbad
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That's their business model. Month to month charges are cheap, switches are expensive.
Changed recently from Afrihost to CISP. Depends on the Vumatel setup in your area, this is pretty easy to switch. In my case, about 10minutes. Afrihost terminated on the 31st and I switched over on the morning of the 1st.
No Penalty charges from Afrihost or Vumatel.
No Penalty charges from Afrihost or Vumatel.
chefdude98
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Local Fibre companies are exploiting people the way Telkom lubed us up with Adsl.
Do I have to keep paying a installation fee (1700ish with Frogfoot) each time I change to another ISP? I think that willl fall away after your first year with an ISP or after paying upfront.
The issue is worth the connection fee nonsense. All Fibre players i.e ISPs & infrastructure providers are manipulating their cash cows, i mean customers.
I will have to pay a connection fee if I change over to another ISP, some ISPs don't charge a connection fee but you will have to remain with them for a Minimum period for the connection fee to be "free".
Then you have this "free router" kark. Some ISPs want you to return it or you will be faced with a R1000 bill for the router. Bitch Wtf? The ISP bought those routers at cost price not retail and you want me to pay the retail price.
Only in SA will they come up with new ways to screw over the customer. They must have attended the business school of Vodacon.
Do I have to keep paying a installation fee (1700ish with Frogfoot) each time I change to another ISP? I think that willl fall away after your first year with an ISP or after paying upfront.
The issue is worth the connection fee nonsense. All Fibre players i.e ISPs & infrastructure providers are manipulating their cash cows, i mean customers.
I will have to pay a connection fee if I change over to another ISP, some ISPs don't charge a connection fee but you will have to remain with them for a Minimum period for the connection fee to be "free".
Then you have this "free router" kark. Some ISPs want you to return it or you will be faced with a R1000 bill for the router. Bitch Wtf? The ISP bought those routers at cost price not retail and you want me to pay the retail price.
Only in SA will they come up with new ways to screw over the customer. They must have attended the business school of Vodacon.
chefdude98
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and why the f are you charging me a connection fee? That is BS man. It reminds me of how Vodacom charges you a connection fee, sim fee and cli on contract.
Some companies lack morals.
Some companies lack morals.
chefdude98
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The total price we pay to an ISP per month includes the infrastructure providers fee/rental per month? Why the **** are we still expected to pay a connecrion fee when we change ISPs. Mybroadband need to look into this. Bloody pulling Telkom tactics on us. The ISPs are also benefitting because it forces a customer to remain "loyal" to an ISP
I got told by Cool Ideas that it would take between 4 to 6 weeks to migrate my line from Afrihost to them.
This is on TT Connects network. TT Connect themselves said it would lake "at least a month" during wihch time my line would be dead. So confirmation from them then. The reason for this is that the "ISPs Pay in advance". Dubious.
My reason for wanting to leave Afrihost as I applied for my line to be upgraded from 20Mbps to 50Mbps.
They upgarded my billing to 50Mbps but nothing else, and i was still getting only 20Mbps bandwith for the whole month while being billed for 50Mbps. So i cancelled and wanted to move to CISP at 50Mbps.
Turns out it has nothing to do with the ISP, and all to do with TT connect. (In Afrihost's defence this is what afrihost had said but i thought it was BS).
Turns out TT connect seems to be well known for moving at a glacial pace to make any changes on their network.
TL/DR
If you are on a TT connect line and are thinking about changing ISPs, (or even your line speed) stop thinking about it and go do something else instead.
This is on TT Connects network. TT Connect themselves said it would lake "at least a month" during wihch time my line would be dead. So confirmation from them then. The reason for this is that the "ISPs Pay in advance". Dubious.
My reason for wanting to leave Afrihost as I applied for my line to be upgraded from 20Mbps to 50Mbps.
They upgarded my billing to 50Mbps but nothing else, and i was still getting only 20Mbps bandwith for the whole month while being billed for 50Mbps. So i cancelled and wanted to move to CISP at 50Mbps.
Turns out it has nothing to do with the ISP, and all to do with TT connect. (In Afrihost's defence this is what afrihost had said but i thought it was BS).
Turns out TT connect seems to be well known for moving at a glacial pace to make any changes on their network.
TL/DR
If you are on a TT connect line and are thinking about changing ISPs, (or even your line speed) stop thinking about it and go do something else instead.
The mistake was ever signing up with Afrihost. Rookie error.
Yep.
Although i went to Cool Ideas on the back of everyone here having a massive hard on for them and the fact that they only do fibre. Even they couldn't do anything about the temporal distortion that surrounds TT Connect.