Changing user policy again

there are a lot of things in life that aren't easy (like spelling) but that doesn't mean it can't be done. We users shouldn't have to worry about other users' bandwidth or service quality. It's up to the service provider to do that. We DO pay them for that you know.
If you're argument is that we should give them a break b/c 'it's not easy', then i say 'get some competent people who can do the job'.
 
Seems as my colleague (Roughneck) is trying to say something about "use and abuse" (yes, he works in the same office as me)

As a Sentech sales partner we have to abide by the rules (signed contract) and I can see where Sentech are coming from. "Power users" have their place I'm sure, Rodent needs lots of b/w because of his work, no question but he pays his way for his b/w use. We try to stay at our allocation and just hit the cap on the last day of the month. Sentech has to pay for b/w and also has to control something which is remote to them. If they had a direct connection to the international pipe it probably wouldn't be a problem to use as much b/w as you like. Here is an extract from the Sentech AUP:

Excess Utilization of Network Resources.
The excessive use or abuse of Sentech's network resources by one customer may have a negative impact on all other customers. Accordingly, you may not use the Service or take any action that will result in excessive consumption or utilization of the system or network resources, or which may weaken network performance, as determined in Sentech's sole discretion. Such prohibited actions include, but are not limited to: using the Service to host a web server site which attracts excessive traffic at your location, continuously uploading or downloading streaming video or audio, UseNet hosting, or continuous FTP uploading or downloading. In the event that Sentech detects excessive use by you, Sentech may restrict your access to Sentech's network, increase the fees associated with your Service, including upgrading you to a higher class of Service, or terminate your Service.

They hold the keys to the car and if you use all the fuel, you are stopped until you fill up again. Fair is fair? work within stated limits for now, who knows, we may get open b/w one day (heres hoping);)
 
Roughneck said:
Does anyone understand what has to be done to get sentech connection or how it all works if you knew then you understand why i say things i say it is not easy. I Know
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As it happens, yes: I have a very good understanding of what has to be done to "get sentech connection" (sic) -and, actually, it's rather simple: all it takes is paying attention to details and bringing the requisite precision to the job.

As for you, if the quality of your postings on these forums is any indication of the quality of your work .. *shudder*, not on MY dime!
 
Hi Speed Steve said:
Seems as my colleague (Roughneck) ... (yes, he works in the same office as me)
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Aloha! 'Steve, in the interest of doing the public image of your company some good, it might well be a good idea for someone to cut yon colleague there off from posting his barely legible rants -at least not without *heavy* editing for ..well.. everything!
 
Hi bdt

Hmm, seems I need to take a bit more notice on this side. :o

I think I need to (between the two phones) read and edit Davids posts. I know what he wants to say but he can't put it into words.

Apologies, I will kick him in the *ss and send him back to english class:D

Have a broadband day!

Steve
 
Well my issue with sentech is very simple....

I was told when I signed the original contract that I could use unlimited bandwidth....

I was told that there are no caps....

so I will use my connection as if this is the case...

if they change the fundamental rules of the contract, without allowing me to cancel, they have to provide the same service I signed up for...

if they don't .... then the contract is worthless.....

P.S. I am still waiting to be cut off, evidently their threats are not all that serious.....
 
Vlad said:
i wonder if Sentech would have a case against users who overshoot their cap (which doesn't officially exist). B/c there's no way users can monitor their day to day usage if they don't install their own monitoring software.
I think that's a service that sentech should provide (for free) if they want to make people stick to their soft caps
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We may all complain about Telkom but at least their ADSL usage graphs show you what you have used on a daily basis. I often cannot even log onto Sentech to see a poorly designed page that gives a (suspect) total of my usage. I say suspect because I seem to use up to 400k overnight even if I disconnect.

To those that download 27gigs a month - where do you find the time to look at whatever it is you are downloading?
 
BT6LW said:
if they change the fundamental rules of the contract, without allowing me to cancel, they have to provide the same service I signed up for...

if they don't .... then the contract is worthless.....
Click to expand...

This is one of the (few) times a contract can work for The Little Guy(tm) -i.e. -us. For, in a sublimely Nietzsche-esque way, as much as the contract binds us to them, it ALSO binds them to us ..gotta love life's little ironies!

-bdt
 
Exactly... hence I have found myself on a couple of file sharing networks... nothing illegal of course :P

But downloading the same stuff

deleting it

and redownloading...

I will make sure I get what I am paying for.... unless of course they choose to end my contract ....
 
Talking about being bombed...

I know this is off topic, but you soooooo reminded me of this email I recieved this morning:
***************************************************
Things that are difficult to say when you're drunk:

1. Innovative

2. Preliminary

3. Proliferation

4. Cinnamon

Things that are VERY difficult to say when you're drunk:

1. Specificity

2. Antidisestablishmentarianism (I cant say that now)

3. Loquacious

4. Transubstantiate

Things that are downright IMPOSSIBLE to say when you're drunk:

1. Thanks, but I don't want to sleep with you

2. Nope, no more booze for me

3. Sorry, but you're not really my type

4. No kebab for me, thank you

5. I'm not interested in fighting you

6. Thank you, but I wont make any attempt to dance, I have no co-ordination

7. Where is the nearest toilet? I refuse to vomit in the street

8. You're right; I can't jump over that table.

9. Oh, I just couldn't - no one wants to hear me sing
 
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