Charging issue Samsung Galaxy

S

SianD

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Please can you help me. I bought a USB type c charging cable for my phone to keep at work and it has worked fine for a few weeks but now the phone wont charge - not even with the original charger. The repair shop I went to wanted to sell me a new charger. They said the generic cables don't have the right number of pins and my new cable has damaged my phone. Does this make sense? I've never before heard that a generic cable has the wrong pins. The shop didn't look at my cable and then tell me this. They just outright said generic cables don't have the right pins and you can't use them for USB type c ports. Can the gurus please advise on this. Thank you!
 
I use cheap Chinese type c cables on my Samsun s10 and it even fast charges with a generic Chinese fast charger.

Obviously Samsung won't recommend it and there is poor quality cables out there but Samsung has short protection on their type c ports if the device is water resistant at least.

I know this because the port is open but the phone is water resistant so when the port gets wet it shorts and shows a warning to let the port dry before charging so I really doubt that a generic cable can break your charging port.

Could be a faulty port that just stopped working.
 
Its possible, i got this for my phone and it works perfectly on a old samsung S5 charger.

If you smell inside the charger's usb port does it smell really burnt?
 
Rickster said:
Its possible, i got this for my phone and it works perfectly on a old samsung S5 charger.

If you smell inside the charger's usb port does it smell really burnt?
Click to expand...

Sorry for the late response. No it doesn't smell burnt at all. I am just wondering if I can use generic cables for charging or if it is true that the pins are wrong in generic charger cables. I have never ever heard anything about generic cables having the wrong pins and damaging phones because of this.
 
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