Cheap Internet - No redundancy ?

[fanusj]

So now we have relatively cheap Internet with NO redundancy ?

I was going to ask the question the previous time when there was a break in the Seacom cable.

Do we have to wait for the EASSY cable before there will be cost effective redundancy ? Did Telkom not drop the cost of the SAT3 cable access in view of the increasing competition ?

Why does IS not include some redundancy in their offerings to Axxess, Afrihost etc. ?

Questions, Questions, Questions - very few answers !!

RPM, please get one of your staff writers to investigate and report. I was going to advise one of my customers to switch their R69 per gig at WA to a cheaper option - thank goodness I did not as they would have been down again.

 

[StNick]

I'd like to think that at R1,000 per month, I am not one of the "cheap" customers.

I've had no intl. connectivity since yesterday afternoon, whereas the "cheap" Uncapped Basic guys have had intermittent access.

Baffling really. MWEB can shunt their customers via another route, why can't IS?

 

[MrG]

Yeah, I agree. This really is terrible. Zero redundancy.

 

[fanusj]

This is a quote from a news article posted on MyBB.

So in less than a year since the arrival of the Seacom cable, and the supposed increase of capacity of the SAT3 cable, why do I not get at least a little bit of international bandwidth if there was redundancy? I cannot believe that the SAT3 is now so heavily over utilised that we could get some browsing experience as we had before the arrival of Seacom ?

Someone is talking BS !! IMHO

 

[ppedrick]

From post: http://mybroadband.co.za/vb/showthr...onal-Down-IS&p=3846261&viewfull=1#post3846261


Hey guys,

I'll comment on what I know and it might help resolve this a little. We're all in the same boat and as well as our angry clients that we're dealing with IS are also dealing with us!

So - the story as we all know is that the SEACOM cable is down.. and we're not sure how long for at the minute.
Our feedback from IS is also that the a number of fibre strands of the SAT-3 cable are also down... hence why some people have international and others don't. We're not sure if this means physical strands or some of the tunnels but it's not a funny situation either way.

Now again, this could just be 'luck' with some MWeb/IS/Telkom etc customers having access and others not or there could be a major coverup/screw up going on. Personally, after all the politics in the last few weeks I'm leaning to the side of believing most of what I hear at the minute. So we're just trying to explain that although both cables not working at the same time is statistically low... it has happened before... and only a few weeks ago. So this could also be a result of that, movement, poor repairs etc etc....

We did all demand cheap internet through SEACOM... and we got it... now we're demanding 100% connectivity, even when SEACOM is down, and I do know that the Tier 1's do tend to use their redundant SAT-3 & satellite connections to service the customer, when necessary...

From memory there is a redundancy agreement between SEACOM and EASSY(or WACS or both) so that they will support each other. This isn't the case with SAT-3 and SEACOM... they have to pay twice for the same thing. So from a business/money perspective, I could understand if the larger businesses decided that their SAT-3 'redundancy' was minimal as EASSY lights up in just a few months and redundancy is an 'all inclusive' cost.... how bad could it be for just a few months?

Short answer is that it seems there have been multiple breaks on both the cable over the last 8 weeks and it's been a nightmare.

So although I am as angry as you guys I hope that this sheds a little light on what I feel are the reasonings and answers we believe.

 

[aquadog]

Cheap. Fast. Good.

Pick two.

 

[Yuna Monos]

In my experience, when excuses are highly improbable, they usually are. It is also curious that these problems have been escalating since both MWEB and IS have introduced large scale uncapped services.

 

[ponder]

In my experience, when excuses are highly improbable, they usually are. It is also curious that these problems have been escalating since both MWEB and IS have introduced large scale uncapped services.

Now you are being paranoid. The problem is not even on the Seacom cable but on the SEA-ME-WE 4 cable between alexandria & marseilles, it's affecting people outside of africa as well.