Claremont/Kenilworth network failure

[Gerald_db]

Have had dsl sync but no internet connect since Friday till now except for 5 hours on Monday night and 5 minutes this am. Spent more that 6 hours on phone since then - been told multiple reasons - line fault, planned maintenance, network failure etc. 10217 tested line say fault at exchange - Telkom internet help just want you to reset router (all they seem to know about) when that does not work say - Oh there is an exchange fault. Cant event connect to guest@telkomadsl or mweb. Anyone with a bit more info. Thx. (Cape Town Claremont area)

 

[StevenC]

Which exchange? I am on the Clareinch exchange and no problem here (with Openweb using IS bandwidth).

 

[bekdik]

Try powering off your modem, unplugging the phone line. Leave it for about a minute, then plug phone line back in and switch power back on.

 

[Nemanjas Bullet]

Yup, apparently fault at the exchange.

They've been taking an age to fix it.

I just want my internet back.