We are looking for Engineers to join our team in Cape Town.
Send me a PM if you are interested.
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Cloud Support Engineer (Devices)
Job Description
The AWS Support team is seeking engineers that enjoy solving problems, troubleshooting complex issues, working with customers, and have a strong technical background in networking technologies including VPN, IPSec, BGP, MPLS, TCP/IP, HTTP, DNS, and Load Balancing. Do you have experience as a Network Administrator or Engineer working with networking hardware and software and understand the advantages of working in a highly distributed virtual environment? If you fit the description, you might be the person we are looking for!
You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:
Learn, Support, and use groundbreaking technologies
Interact with engineers from leading technology companies around the world
Field and manage technical customer issues via phone, chat and email
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
Drive customer communication during critical events
Write tutorials, how-to videos, and other technical articles for the AWS customer community
The AWS Support team is seeking engineers that enjoy solving problems, troubleshooting complex issues, working with customers, and have a strong technical background in networking technologies including VPN, IPSec, BGP, MPLS, TCP/IP, HTTP, DNS, and Load Balancing. Do you have experience as a Network Administrator or Engineer working with networking hardware and software and understand the advantages of working in a highly distributed virtual environment? If you fit the description, you might be the person we are looking for!
You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:
Learn, Support, and use groundbreaking technologies
Interact with engineers from leading technology companies around the world
Field and manage technical customer issues via phone, chat and email
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
Drive customer communication during critical events
Write tutorials, how-to videos, and other technical articles for the AWS customer community
Basic qualifications
5+ years of experience in a relevant technical position · Demonstrated proficiency in network administration (IPSec, DNS, BGP, Load Balancing)
Experience configuring software-based IPSEC- and SSL-based VPN solutions, such as openswan, openvpn, vyatta, racoon, quagga, Windows2008R2, and PfSense
Experience configuring and supporting IPSEC-based VPNs and IPSEC-capable devices such as Cisco ASA, Cisco ISR, Juniper JUNOS, Juniper ScreenOS, Yamaha, Fortinet, Sonicwall, Checkpoint, and Palo Alto
Preferred qualifications:
Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
Understanding of hardware or software Load Balancers in a large data center environment
Excellent network analysis fundamentals and robust troubleshooting skills
Systems administration experience (Linux and/or Windows Servers)
Strong customer focus and ownership
Excellent oral and written communication skills
Send me a PM if you are interested.
-----------------------------
Cloud Support Engineer (Devices)
Job Description
The AWS Support team is seeking engineers that enjoy solving problems, troubleshooting complex issues, working with customers, and have a strong technical background in networking technologies including VPN, IPSec, BGP, MPLS, TCP/IP, HTTP, DNS, and Load Balancing. Do you have experience as a Network Administrator or Engineer working with networking hardware and software and understand the advantages of working in a highly distributed virtual environment? If you fit the description, you might be the person we are looking for!
You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:
Learn, Support, and use groundbreaking technologies
Interact with engineers from leading technology companies around the world
Field and manage technical customer issues via phone, chat and email
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
Drive customer communication during critical events
Write tutorials, how-to videos, and other technical articles for the AWS customer community
The AWS Support team is seeking engineers that enjoy solving problems, troubleshooting complex issues, working with customers, and have a strong technical background in networking technologies including VPN, IPSec, BGP, MPLS, TCP/IP, HTTP, DNS, and Load Balancing. Do you have experience as a Network Administrator or Engineer working with networking hardware and software and understand the advantages of working in a highly distributed virtual environment? If you fit the description, you might be the person we are looking for!
You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:
Learn, Support, and use groundbreaking technologies
Interact with engineers from leading technology companies around the world
Field and manage technical customer issues via phone, chat and email
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
Drive customer communication during critical events
Write tutorials, how-to videos, and other technical articles for the AWS customer community
Basic qualifications
5+ years of experience in a relevant technical position · Demonstrated proficiency in network administration (IPSec, DNS, BGP, Load Balancing)
Experience configuring software-based IPSEC- and SSL-based VPN solutions, such as openswan, openvpn, vyatta, racoon, quagga, Windows2008R2, and PfSense
Experience configuring and supporting IPSEC-based VPNs and IPSEC-capable devices such as Cisco ASA, Cisco ISR, Juniper JUNOS, Juniper ScreenOS, Yamaha, Fortinet, Sonicwall, Checkpoint, and Palo Alto
Preferred qualifications:
Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
Understanding of hardware or software Load Balancers in a large data center environment
Excellent network analysis fundamentals and robust troubleshooting skills
Systems administration experience (Linux and/or Windows Servers)
Strong customer focus and ownership
Excellent oral and written communication skills