College advice

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Mvu

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Good day

I trust you are well. I need some advice.
I am a guardian of someone who goes to Northlink College. The person failed some of their subjects in the December exam. Now when I approached the school for the exam papers they did not supply me. I have tried the Programme manager as well as the HOD. Now i am trying to escalate this to the Compus manager. The rason I want to see the papers is because the person was doing fairly well throghout the year and I do not understand how they could have failed.

Anyone who has ever fought a battle like this? Any advice will be very much appreciated.

Thanks in advance
 
Universities make provision for re-marks at a price. Dino about colleges though.

If you merely asked to look at the exam papers yourself though, i can understand why they wouldn't want to just hand it over.

What does the student say about failing? How do you know the student was doing "fairly well"?
 
Eti1 said:
Universities make provision for re-marks at a price. Dino about colleges though.

If you merely asked to look at the exam papers yourself though, i can understand why they wouldn't want to just hand it over.

What does the student say about failing? How do you know the student was doing "fairly well"?
Click to expand...

Now they coming at me with policies... But had they told me this from the beginning then I wouldn't have wasted so much time. They saying according to the Department of Higher Education and Training policy, In order to view and examination answer script a candidate needs to apply in writing within 30 days after the release of the results at the Directorate. Only now they telling me this. I think they are hiding something.
 
Mvu said:
Now they coming at me with policies... But had they told me this from the beginning then I wouldn't have wasted so much time. They saying according to the Department of Higher Education and Training policy, In order to view and examination answer script a candidate needs to apply in writing within 30 days after the release of the results at the Directorate. Only now they telling me this. I think they are hiding something.
Click to expand...

No, I think you should accept that the student failed and that they should have studied.
 
Eti1 said:
Universities make provision for re-marks at a price. Dino about colleges though.

If you merely asked to look at the exam papers yourself though, i can understand why they wouldn't want to just hand it over.

What does the student say about failing? How do you know the student was doing "fairly well"?
Click to expand...

Why? can't they at least give them to the student concerned?
 
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Mvu said:
Now they coming at me with policies... But had they told me this from the beginning then I wouldn't have wasted so much time. They saying according to the Department of Higher Education and Training policy, In order to view and examination answer script a candidate needs to apply in writing within 30 days after the release of the results at the Directorate. Only now they telling me this. I think they are hiding something.
Click to expand...

I take it that the 30 days have passed, what do they say it's your recourse in such an instance? I truly don't understand this lack of transparency, if the student has failed no problem but why all this cloak and daggers stuff, unless they really hiding something?
 
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thechamp said:
Why? can't they at least give them to the student concerned?
Click to expand...

What's to stop the student from adding into the script to get more marks. Or simply losing it then demand a supplementary exam?

Yes there may be ways to protect against that but why risk it. It's about security and protecting the integrity of the evaluation I would say.
 
thechamp said:
I take it that the 30 days have passed, what do they say it's your recourse in such an instance? I truly don't understand this lack of transparency, if the student has failed no problem but why all this cloak and daggers stuff, unless they really hiding something?
Click to expand...

NO, I am taking it up with national now. Will probably get a response on Monday....
 
Eti1 said:
What's to stop the student from adding into the script to get more marks. Or simply losing it then demand a supplementary exam?

Yes there may be ways to protect against that but why risk it. It's about security and protecting the integrity of the evaluation I would say.
Click to expand...

You do realise how weak your argument is right?
 
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