Complaint no response for upgrade

[Rika81]

Hi

I am so unhappy with the service to upgrade my accounts.
I have being struggling via online, branch and call to upgrade my account but no luck.

On my app it is showing solved??????

I have applied for the black friday special on XXXXXXXXX and XXXXXXXXX, but no call received yet.

Service is seriously getting worse.

Please attend urgent or I will cancell all my accounts.

Regards

 

[Kiemo]

I can say the same ...

 

[RonSwanson]

Done.

 

[Kiemo]

Can Telkom give you a better deal on a device you want ?

as in the contract price ...

 

[My_King]

Change ISP, I hear Telkom is wonderful