Compliment to the helpdesk

[kaspaas]

Just had good service from the helpdesk.

Ref # 114153 agent Sasprie (spelling??)

The IVR navigation was the worst part of the call, and took longer than getting a human on the other end after selecting the last IVR option.

Sasprie guided me and had patience with my Laptop taking ages to reboot.

It was a welcome surprise.

Now only the bug preventing me from connecting in a proper way from home to the office :-(

 

[Park@82]

Good to see that people report good service once in a while.

 

[r00igev@@r]

Just had good service from the helpdesk.

Ref # 114153 agent Sasprie (spelling??)

The IVR navigation was the worst part of the call, and took longer than getting a human on the other end after selecting the last IVR option.

Sasprie guided me and had patience with my Laptop taking ages to reboot.

It was a welcome surprise.

Now only the bug preventing me from connecting in a proper way from home to the office :-(

Tx,
will fwd to the customer services manager