Connecting Router kills all connections

[Deon6]

So I have a cheapy TP Link router (TD-W8961N) works fine.

Now I got a TP Link AC1750 router, and as soon as i plug my ADSL into it (in place of the cheapy) my internet and phone line goes down? On the web browser it says no wan connected, and the internet LED doesn't light up...

Any ideas?

 

[Geoff.D]

Check the cable you are using. Connected to the correct port? Configured for ADSL?

 

[Deon6]

I repl

Check the cable you are using. Connected to the correct port? Configured for ADSL?

Yes, it's in the "internet" port, other 4 ports are ethernet. Though what is confusing me a lil is the internet port can fit both RJ11 and RJ45 plugs... mine is RJ11.

 

[access]

the one is a modem for adsl + router.

the other is just a router.

you need a modem for your adsl and you need to configure the new one with your adsl details.

 

[Hamish McPanji]

I repl

Yes, it's in the "internet" port, other 4 ports are ethernet. Though what is confusing me a lil is the internet port can fit both RJ11 and RJ45 plugs... mine is RJ11.

What's the model number if your new router?

 

[w1z4rd]

So I have a cheapy TP Link router (TD-W8961N) works fine.

Now I got a TP Link AC1750 router, and as soon as i plug my ADSL into it (in place of the cheapy) my internet and phone line goes down? On the web browser it says no wan connected, and the internet LED doesn't light up...

Any ideas?

Have you configured the username and password on it? Input the DSL details for your account?

 

[Sinbad]

the one is a modem for adsl + router.

the other is just a router.

you need a modem for your adsl and you need to configure the new one with your adsl details.

This

 

[irBosOtter]

Like the guys mentioned the TP Link AC1750 does not have a modem....

 

[Deon6]

Had a bad feeling when I got it that I bought the wrong thing... thanks gents! Will go swap it out

 

[Speedster]

Had a bad feeling when I got it that I bought the wrong thing... thanks gents! Will go swap it out

No need to swop it. You can use the cheapy as a modem only and the nicer one as your router. That way the cheapy will absorb any lightning damage and protect your fancy router.

 

[access]

No need to swop it. You can use the cheapy as a modem only and the nicer one as your router.

sometimes you get a nicer or more stable adsl connection with a better modem/router. handles the odd errors better etc.