Connecting to wireless network

Badprop_za

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Hi guys,

mother-in-law has a Telkom issued Billion modem / router (Not sure on model, will have to check). I assume that the network is a 802.11n.

The problem is that she has a laptop that has a 802.11g adapter. Currently, I do not see the wifi network on her laptop, but can see it on mine that do have a 802.11n adapter.

Is there anyway she can connect to the router via wifi? Or a link with instructions will be great.

Thanks in advance.
 
Login to the router from your PC, after connecting to the wireless network and ensure that all modes of WiFi (a,b, g, n) are enabled. If you have trouble come back
 
Hi,

I had a look. It is a Billion 400G modem / router. It looks like a 802.11g adapter.

My laptop, Tablets and S3 connects to the wireless. The laptop mentioned does not even detect the network at least.

Hope you guys can help.
 
That router has 802.11g WiFi, so the laptop should work with it.

There is a big chance that the WiFi adapter is just disable by a physical switch or in Windows. Alternatively it could be that the drivers has their own WiFi connectivity software which prevents Windows from showing the WiFi devices.
 
Right click on the network icon (the one next to the time on the task bar) and open 'Network and Sharing Center click Change adapter settings. Tell us the names of the adapters listed.
 
Right click on the network icon (the one next to the time on the task bar) and open 'Network and Sharing Center click Change adapter settings. Tell us the names of the adapters listed.

Hi,

I have the following:

Local Area Connection (Network Cable Unplugged)
Wireless Network Connection (Not Connected)
Vodafone Mobile Connect (Disconnected)
 
Check the authentication type in the router config: If its WPA it may not be compatible with older wireless network cards, try WEP.

I think it is WPA-.... Can remember last 3 digits. Will change it to WEP and revert back.
 
That router has 802.11g WiFi, so the laptop should work with it.

There is a big chance that the WiFi adapter is just disable by a physical switch or in Windows. Alternatively it could be that the drivers has their own WiFi connectivity software which prevents Windows from showing the WiFi devices.
This is the most likely problem.
 
Check on the FUNCTION keys on the laptop - there should be a 'Radio Tower' icon on one of them - usually F4 or F5 - then press the FN key (bottom left of keyboard) and the appropriate Function key - and see if a message pops up - Wireless ON - or Wireless OFF - it toggles between the two - make sure it is set to Wireless ON!

Also, some laptops like the Lenovo models have a dedicated switch - at the top near the screen or at the front of the laptop - which can enable or disable the Wireless & Bluetooth connectivity options - check that it is set to ON as well.
 
RAS is usually used for dial-up modems.
What other network adaptors are listed.
I have seen this before - windows did not want to allow additional network adaptors while "RAS" was present. There was no "disable" button when right clicking the adaptor within "device manager" - only "uninstall" (which did not work).
Had to rename the RAS adaptor within the "system32" folder in order to have the "disable" button appear when right clicking the RAS adaptor in "device manager". Once disabled, all was well again.
 
RAS is usually used for dial-up modems.
What other network adaptors are listed.
I have seen this before - windows did not want to allow additional network adaptors while "RAS" was present. There was no "disable" button when right clicking the adaptor within "device manager" - only "uninstall" (which did not work).
Had to rename the RAS adaptor within the "system32" folder in order to have the "disable" button appear when right clicking the RAS adaptor in "device manager". Once disabled, all was well again.

Network adapters listed above is the only ones there. The blue light is on indicating WLAN is on. I have re-installed HP Wireless assistant, as well as updating drivers for the adapter.
The laptop is a HP Pavillion dv6700.
 
If you have a 3g card connected to the laptop, try removing it and scan again
 
Network adapters listed above is the only ones there. The blue light is on indicating WLAN is on. I have re-installed HP Wireless assistant, as well as updating drivers for the adapter.
The laptop is a HP Pavillion dv6700.

so i assume the hp drivers have failed to install.
Try right click on the RAS adapter. Are you able to "disable" it, or is the disable option not visible ?
 
If "disable" is invisible try the following:

Find the file "asyncmac.sys" in (windows > system32 > drivers).

Rename it to asyncmac_sys.bak

go back to control manager > devices.
At the top, click "view" & select "show hidden devices".
You should now be able to right click RAS and disable it.
Once disabled you should be able to install the hp wireless drivers.
 
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