Connection fee

[Y'all Qaeda]

I am now thoroughly confused. I have placed an order with Webafrica to Vumatel, but spoke to a guy at Vuma today, he said he hasn't seen my order come through yet - this is for installation, and purely because they include the connection and install for a decent price per month.

Then I read up and found that Vuma allows you to pay off the installation which seemed like a cool idea - so I went looking if I can benefit in terms of cost. Found Crystal Web has a 20mbps option that combined with the installation comes up to roughly the same money as Webafrica, and after the install is done - you're scoring. I then contacted their live support and asked whether they charge a connection fee. He/she/it said no, they don't and referred to www.vumatel.net that has the packages, where it states that they do charge?

So, does Crystal Web charge the additional R999 once-off or not?

 

[Twix]

The R999 should come from Vumatel to the ISP of your choice, and they should on-bill you, so yes, you would pay the R999 fee to the ISP you chose.

 

[Nicholas Marzio]

I am now thoroughly confused. I have placed an order with Webafrica to Vumatel, but spoke to a guy at Vuma today, he said he hasn't seen my order come through yet - this is for installation, and purely because they include the connection and install for a decent price per month.

Then I read up and found that Vuma allows you to pay off the installation which seemed like a cool idea - so I went looking if I can benefit in terms of cost. Found Crystal Web has a 20mbps option that combined with the installation comes up to roughly the same money as Webafrica, and after the install is done - you're scoring. I then contacted their live support and asked whether they charge a connection fee. He/she/it said no, they don't and referred to www.vumatel.net that has the packages, where it states that they do charge?

So, does Crystal Web charge the additional R999 once-off or not?

Basically the R1710 is the fibre installation which Vumatel charges you to have the line installed.

The R999 Once-off fee is paid to your ISP which is the line activation cost.

If you choose an ISP like Cool Ideas they cover the R999 so you don't have to pay it.