Continual call dropping and discoonects

[Chingha]

I wonder if anyone here has had success dealing with the CellC network quality.

I am used the very poor data quality, an Afrihost MiFi deals with that but the call quality is now getting beyond bad. I am constantly getting missed calls where the phone never rang, clients complain that they just hear 3 beeps and then nothing. I cannot talk on the phone in my office, I have to wander around so i can hear what is going on.

It there a resolution that can be reached, I'm halfway through a 24 month contract but cannot carry on this way.

I have heard of signal boosters, anyone using one? What are my options?

 

[bromster]

Only success I ever had was with data. I changed my Red Bull Mobile APN to the Cell C APN. Then forced my phone to use 2100mhz instead of their crappy 900mhz. Saw a big improvement in latency and speed. As for the calls, they are just painful. It is probably quicker to drive to the person and tell them yourself.

 

[Wag]

Problem solved when I change the Iphone for a Galaxy S4

 

[greenbean32]

Had the same problem ,after almost ten years with them,could not take a call in my house.Think it was because I could not connect to the vodacom tower closest to me.
Tried all possible settings to no avail,except the booster(the cellc rep actually advised against it.)They sent a technician to my house and tested the signal.Signal was too weak and they gave me the option to cancel my 20odd month contract with no penalties and I accepted.

For the record,that was in June,when they promised December we will see a new tower in my area........I will be cancelling my other contract when it finishes in February.

 

[DefecteD]

I am in the same boat as you! dropped calls, no data etc

Ive sent numerous messages to Cell C rep, ive logged calls with network department and still no resolution -

What did solve my issue was buying a Voda prepaid sim