**** Continual Telkom Adsl Problems Complaint 2 - Nothing gets done*****

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zeph

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Hi Telkom


Phone line Number: 031 *******

I REFER TO MY EARLIER COMPLAINT WHICH WAS POSTED TO THIS FORUM.

NO ONE ATTENDS TO THIS PROBLEM.

Please can you help and send a qualified technician to fix my ADSL line that continues to drop intermittently and have noise. I have logged and reported many faults. I have complied with everything Telkom have suggested - like buying new ADSL filters etc. I suspect there is a cable fault.


This problem is months old and you have sent technicians who DO NOT solve the problem.


I will be asking for a refund for the weeks the problem has not been fixed.


Regards
Mark
 
Last edited by a moderator:
Erm, this is not telkom....

But if you want I can try and hum the old telkom tune for you... dooo doo do duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu :whistle:
 
zeph said:
Hi Telkom


Phone line Number: 031 *******

I REFER TO MY EARLIER COMPLAINT WHICH WAS POSTED TO THIS FORUM.

NO ONE ATTENDS TO THIS PROBLEM.

Please can you help and send a qualified technician to fix my ADSL line that continues to drop intermittently and have noise. I have logged and reported many faults. I have complied with everything Telkom have suggested - like buying new ADSL filters etc. I suspect there is a cable fault.


This problem is months old and you have sent technicians who DO NOT solve the problem.


I will be asking for a refund for the weeks the problem has not been fixed.


Regards
Mark
Click to expand...
I have dispatched a technician to resolve the issue.
 
THANKS a lot for your help.

I really hope the technician actually arrives!!!
 
zeph said:
THANKS a lot for your help.

I really hope the technician actually arrives!!!
Click to expand...
It's a pleasure servicing you.

However, we will require a R300 (Three hundred Rand) deposit before tha technician can proceed with repairs.

Thanks
 
Eti1 said:
It's a pleasure servicing you.

However, we will require a R300 (Three hundred Rand) deposit before tha technician can proceed with repairs.

Thanks
Click to expand...

Thanks for the reply.

Is this deposit required if the problem has resulted from my equipment alone?

Or is it required in general ie. this could be a Telkom fault?

How is the deposit paid?

Can you PM me (email me), or contact me via cell?
 
zeph said:
Thanks for the reply.

Is this deposit required if the problem has resulted from my equipment alone?

Or is it required in general ie. this could be a Telkom fault?

How is the deposit paid?

Can you PM me (email me), or contact me via cell?
Click to expand...

Oh wow....

Dude they're pulling your leg, this is not Telkom.

Call them on 10210 off a landline or go here: http://www.telkom.co.za/today/help/personal/talk-to-us-anchor/ to online chat with an agent.

Oh and DON'T pay any money to anyone from here.
 
zeph said:
Thanks for the reply.

Is this deposit required if the problem has resulted from my equipment alone?

Or is it required in general ie. this could be a Telkom fault?

How is the deposit paid?

Can you PM me (email me), or contact me via cell?
Click to expand...

Wow. You are scarily gullible.

What gives you the impression that this is the correct place to log a telkom fault?

Is it perhaps the telkom branding? Oh no can't be that as there is none.

Is it "telkom" in the URL? Oh no can't be that as it isn't there...

However, I know a guy who can install fibre for you at the low low cost of R1000, I need this up front.
 
zeph said:
Thanks for the reply.

Is this deposit required if the problem has resulted from my equipment alone?

Or is it required in general ie. this could be a Telkom fault?

How is the deposit paid?

Can you PM me (email me), or contact me via cell?
Click to expand...
Seriously?
 
zeph said:
Thanks for the reply.

Is this deposit required if the problem has resulted from my equipment alone?

Or is it required in general ie. this could be a Telkom fault?

How is the deposit paid?

Can you PM me (email me), or contact me via cell?
Click to expand...

:wtf:
 
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