contract change email notification?

DANNLER

Well-Known Member
Joined
Nov 26, 2014
Messages
230
hi there i signed a R99 pm uchoose contract by vodacom, i recieved a email today saying they are increasing it up to R110 pm.

Can they do it just like that? After all i did sign for it to be R99pm x 24 months.


Dear Customer
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.

Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.

On 1 May 2015, Vodacom will be increasing subscriptions on selected price plans. Your uChoose Flexi 100 monthly subscription will increase from R99 to R110 and you will get R110 airtime per month. Your price plan name will be uChoose Flexi 110. Please note your terms and conditions remain the same.

We would like to thank you for your support and assure you that Vodacom will continue to provide the best network experience in South Africa.

For more information on the changes in pricing please visit www.vodacom.co.za/prices.
 

craigba

Well-Known Member
Joined
Jan 18, 2011
Messages
131
I disagree, the upgrade quote I signed with them (which specified quite a bit) says nothing about this. It doesn't even mention that there are other terms and conditions that could apply. Would I have a leg to stand on?
 
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