Contract Question

[ShadowSA]

Ok, so my 2 years is over. As i understand, I can cancel at any time. I only need to give 30 days notice. Is this correct?

What I want to know now, is, if I upgrade to a 256 package, do I have to sign another 2 year contract, or can I give only 30 days notice, because my 2 years is up?

 

[bees]

Interesting question.

I would think the "contract" would have been because you got the modem for free. So now the modem is probably yours, and you can start going month to month...?

 

[noswal]

you can go month to month, which will be cheaper as you now own the modem

http://www.sentech.co.za/index.php?module=ContentExpress&func=display&ceid=10

 

[ShadowSA]

thanks, now to call them and explain it to a helpdesk person...

 

[Luke7777]

Take care as, in reality, you actually enter into another contract, albeit month to month. They will probably charge the additional month in advance fee to cover non-payment. Nowire pulled that on me when I upgraded to 256, 3 months after my original contract expired

 

[Billy]

The contract continues on 30 day notice at the reduced price. Just check that debit does reduce, mine didn't but I am assured will be credited next month. We will see.

I must say that despite being passed on three times the young lady that dealt with my enquiry was very efficient.

 

[Jhbgirl]

Good luck with changing. We tried and our whole acc got deleted in the process. Been waiting 4 days now to get back online.