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I'll bet that it is a contracted sales consultant who will try to "up sell" your current product.
He/she will offer your either a 20Mbps ADSL product or an "up to 40Mbps" VDSL product.
Both are copper based - from your house to a MSAN/ISAM unit. From that unit to the exchange (Central Office) there will be a optic fibre connection.
Listen but sign NOTHING!!!
You absolutely right MickeyD! They tried to get me to sign something I didn't want.
You absolutely right MickeyD! They tried to get me to sign something I didn't want.
What was the offer? I am curious.