Sharoncox
New Member
Good evening
I'd be so grateful for assistance. My Explora stopped working following a storm and was not receiving signal. After trying the customer service route, I was advised that I should call out a tech to look at the cables and dish.
I did that today and was not home personally when the company arrived and fixed the issue.
Here is my question: Apparently the Unicable Switch was eroded and needed to be replaced. I have come home to an account of R2350.00.
Call out fee : R350.00
Labour: R650
Explora Unicable Switch 5th generation feeder and receiver: R1350
Apparently the company representatives were not here for any longer that half an hour. This seems excessive. I have looked at Explora Unicable Switches on line and see prices that range from R700 - 750.00
I would appreciate knowing whether this is a reasonable price or excessive?
Regards
Sharon
I'd be so grateful for assistance. My Explora stopped working following a storm and was not receiving signal. After trying the customer service route, I was advised that I should call out a tech to look at the cables and dish.
I did that today and was not home personally when the company arrived and fixed the issue.
Here is my question: Apparently the Unicable Switch was eroded and needed to be replaced. I have come home to an account of R2350.00.
Call out fee : R350.00
Labour: R650
Explora Unicable Switch 5th generation feeder and receiver: R1350
Apparently the company representatives were not here for any longer that half an hour. This seems excessive. I have looked at Explora Unicable Switches on line and see prices that range from R700 - 750.00
I would appreciate knowing whether this is a reasonable price or excessive?
Regards
Sharon