Cost of replacing Explora Unicable Switch

Sharoncox

New Member
Joined
Jul 25, 2019
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Location
Western Cape
Good evening
I'd be so grateful for assistance. My Explora stopped working following a storm and was not receiving signal. After trying the customer service route, I was advised that I should call out a tech to look at the cables and dish.
I did that today and was not home personally when the company arrived and fixed the issue.
Here is my question: Apparently the Unicable Switch was eroded and needed to be replaced. I have come home to an account of R2350.00.

Call out fee : R350.00
Labour: R650
Explora Unicable Switch 5th generation feeder and receiver: R1350

Apparently the company representatives were not here for any longer that half an hour. This seems excessive. I have looked at Explora Unicable Switches on line and see prices that range from R700 - 750.00

I would appreciate knowing whether this is a reasonable price or excessive?

Regards
Sharon
 
Hi

Sounds excessive to me. I've had my fair share of these installers. The most I've been quoted is 650 incl 1 hour labour. The other was 350 or 450 if it included climbing.

In terms of the switch price call space TV in randburg (Google for number) and check price
 
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