Cross line on my exchange

[lHeavyDl]

Hi All,

Hope someone can help me. Every time telkom comes to my area they cause a cross line problem on my exchange and then i have to phone mweb to fix. Now since the last time this happend i am getting higher pings on Capetown servers and packet losses. Also I would like to upgrade from a 2 meg line to a 10 meg but when i check my number it shows i can only go up to 2 meg. Now what i don't understand is that every one in my area even next door to me it shows on map that they can get up to 10 meg.

Regards,
lHeavyDl

 

[Rickster]

Go to the telkom website and log a fault, choose the Crossed lines option, and as for you wanting to upgrade your line it all depends on your line stats which can be found in your router.