Sirus_the_virus
Well-Known Member
- Joined
- Oct 15, 2009
- Messages
- 286
- Reaction score
- 28
All good this side! Next step, how do i go about checking data usage?
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Crystal Mobile APN Not Working
- Thread starter Sirus_the_virus
- Start date
on the live chat now... and i suggested sending the screenshot... he's looking at it now
he also gave me a url, so you can tell if you are connected to their apn or not
http://apn.connectivity.is
Thanks, you've been more help than their support. Tried that url, APN not working for me.
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faniebraai
RIP
we are supposed to be getting a mail, like with the adsl... but that isn't working either... follow up with live chat.
faniebraai
RIP
what phone you've got? do you still have the vodacom apn configured?
s7 edge. Vodacom apn is there but not selected (not possible to delete). I'm assuming I would be able to delete if I was rooted, but I guess it's hardly worth it.
faniebraai
RIP
can you edit it? i can't even edit it, to enter a crap apn...
You can't. You can only add a new APN and select the newly made APN.
faniebraai
RIP
Same on the V20. And yes, you need to root to delete the vodacom one.
faniebraai
RIP
Also, support general said that they could actually see my on their apn on the 12th :wtf: though I didn't use a lot of data...
Prof.Merlin
Expert Member
i'm not convinced. I started working on monday, I had 58MB odd left. Browsed a few sites and it all was fine. Now I see I have 51.70MB remaining. But accessing a site seems to be over crystalweb again.
Prof.Merlin
Expert Member
Figured it out.
Connecting over 4G and accessing that http://apn.connectivity.is link tells me I am not connected to the IS shared APN's. Forcing phone to use 3G and it tells me I am connected via crystalmobile.
Can anybody else confirm?
Connecting over 4G and accessing that http://apn.connectivity.is link tells me I am not connected to the IS shared APN's. Forcing phone to use 3G and it tells me I am connected via crystalmobile.
Can anybody else confirm?
Yuu
Executive Member
Voda 4G and it is saying i am on the shared apn on crystalmobile.
Also received after checking now an SMS that says the following:
Using a LTE MiFi Router and not a phone. Standard Telkom APN cannot be removed but crystalmobile is default.
Also received after checking now an SMS that says the following:
SMS said:
Using a LTE MiFi Router and not a phone. Standard Telkom APN cannot be removed but crystalmobile is default.
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Not working for me.
faniebraai
RIP
Confirm, but when I went back to 4G, I'm still on IS...wtf
Prof.Merlin
Expert Member
I've cancelled the service. Will rather pay the extra few rands with vodacom than deal with their pathetic non existant service.
Yeah still no luck on my end, and my actual airtime is getting deducted at beautiful OOB rates.
Really not happy at this point.
And I can only attempt to get this sorted on Friday. I am usually polite when it comes to chatting to them, but I hope they are prepared.
Really not happy at this point.
And I can only attempt to get this sorted on Friday. I am usually polite when it comes to chatting to them, but I hope they are prepared.
Prof.Merlin
Expert Member
Has this kind of died down now? Are people still having issues?
I sent in my cancellation and have not heard a thing, not even sure it has been cancelled.
I sent in my cancellation and have not heard a thing, not even sure it has been cancelled.
Yuu
Executive Member
After mine was working, sim is on the table. Didn't like the speeds but that is cause of my area so its forgotten now. Actually need to put in cancellation too.
Sorry you had to go through that experience @Pro.Merlin
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Sorry you had to go through that experience @Pro.Merlin
.