crystal web internet access issue

aleksandar

Expert Member
Joined
Jun 14, 2014
Messages
2,618
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Location
Durbanville
Hi,
Anybody having issue with crystal web internet access since last night?
Line syncs fine and I'm able to connect but i do not have internet access.
I can ping their dns servers but that is all.

Tried to contact support but no luck except email advising that all is ok on their side and that i should restart router.

Help!
 
Yup. Apologies for the late response but we're closed today and i admittedly made a mistake when I checked your account the first time around earlier. But yes, your account is capped. Let me know what I can do for you based on the last message I sent you.
 
Yup. Apologies for the late response but we're closed today and i admittedly made a mistake when I checked your account the first time around earlier. But yes, your account is capped. Let me know what I can do for you based on the last message I sent you.

Thanks, yes please top up my account.
 
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