Cut off one week after payment- during this lockdown

[Spartaniz]

Hi Guys

Just so that everyone knows, CISP will cut you off during lockdown. I made payment a week ago using payfast (I sent the proof once I made it). The account department person who assisted me was rude and dismissive, and demanded that I resend proof that it was paid. I did so again.

I cannot attend any virtual meetings or do any of my work. Thanks CISP.

I just cannot fathom how they can treat customers like this - especially during this time.

Buyer beware.

 

[PBCool]

So in most of these cases you made payment to your payfast wallet, you would then need to allocate it to the outstanding invoice, this means we havent received the funds as yet.

I would suggest you rather use our instant EFT option which bypasses this whole process or snapscan as an alternative.

You would have also received unpaid notices as well as suspend notices which should be an indication that the invoice is in-fact still unpaid.

Drop me a PM with your account details to have a look.